WTF, EA: Forum Bans Locking Customers Out of Their Games

Maximum PC Staff

Let's imagine, for a moment, that you've stolen a cookie from the cookie jar. In a moment of cookie-fume-based intoxication, you let your guard down, and your mom/significant other/grocery store owner catches you red-handed at the scene of the crime. Of course, punishment is in order. Now you're not allowed to eat. Anything. Possibly ever again. Doesn't make much sense, does it? And yet, according to a report from RPS , that's pretty much how EA's forums are operating these days.

RPS cites three different examples, all of which end on the same ugly, discordant note: Players who've misbehaved on the forums (and only on the forums) can't play the games that they paid for. Now, one's semi-understandable – the guy opened up a thread about the ancient art of teabagging and how he was going to... well, you get the idea – but the others are very nearly unbelievable.

First up, there's the plight of guy named Rob. Allegedly, his only offense was harboring a link to his dastardly (read: perfectly innocent) blog in a forum post. EA declared that a “commercial” and banned him from his gaming account for 72 hours. On top of that, he received one permanent, indisputable strike on EA's “three strike” system. And the kicker? That blog was a BF3 trouble-shooting guide that EA itself has linked on its corporate support site.

The biggest eyebrow-raiser, though, is easily that of a user who allegedly received a permanent, non-negotiable (EA's customer support refused to help) ban from his Origin account over quoting someone else's post with the word “e-peen” in it.

The worst part? A similar episode occurred last spring, and EA called that particular ban a “mistake” that it'd correct as soon as humanly possible. Seven months later, it's still happening.

Suddenly, nine days doesn't seem like such a long sentence anymore.

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