Watch Out! Regulations Make Retention of IMs, Texts Compulsory for Businesses

Pulkit Chandna

New regulations have made it compulsory for businesses to retain all wireless communications including IMs and text messages. Among the various legislations mandating the archival of wireless communications the Sarbanes-Oxley Act and HIPAA (Health Insurance Portability and Accountability Act) are most prominent. Also, Financial Industry Regulatory Authority (FINRA) made the archiving of IMs and Texts compulsory through one of its edicts issued in December, 2007.

These legislations have encouraged companies like LiveOffice, Akonix Systems and Onset Technology to offer software solutions to businesses to effectively retain wireless communications . Onset is trying its level best to dominate this niche market segment by standing out from its competition. Onset’s technology can automatically screen messages before they are sent and subsequently block them if they contain something objectionable.

The ability to screen messages can save the blushes for enterprises as it is not uncommon for employees to aggrandize their messages with embarrassingly colorful language.

Image Credit: Crunchgear

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