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Oregon News Team Finds Geek Squad Incompetent
Posted 08/11/2009 at 07:39:08pm
I haven't met a single GS that has shown any great knowledge.
A few years ago I walked into a BB with a friend that was looking to upgrade his computer so that he could play some of the newer games. When he asked a GS member for their recommendation, she said that he needed to get a video card with at least 256MB of RAM on it. I grabbed a game off the shelf and showed my friend that she had no idea what she was talking about. At the time, the newest big game was Warcraft 3 and it's RECOMMENDED requirement was only a 32MB video card. WTF? She didn't even ask what kind of system he already had or anything to base a recommendation on.
Unfortunately, a little while later, he went back to BB on his own and bought a new system from them and paid the extra money to have them "make sure everything was working properly out of the box"
Isn't it so nice of them to milk their customers for an additional $200 just to do a windows update?