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#1 DVD Ripper
Posted 04/18/2008 at 10:40:51am
I bought this software and it doesn't work at all. I was ignored for 3 weeks by their tech support until I wanted a refund. They denied me a refund because it wasn't in the refund policy (it actually was). Now tech support just keeps blaming the problem on other things like my dvd or the drive. I tracked the company down to China so you can forget about any real help from them. Don't buy this software!!! If any PC mag or site thinks this is a descent company, its because they never asked for a refund or help from tech support.