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Gateway XHD3000
Posted 10/18/2007 at 07:27:01pm
I just hooked up this monitor and it has a factory defect. Stay faaaar away from this monitor at all costs. A small circle appears on the right side of the screen and you can see the outline of a phillips head screw poking at the back of the screen. The circle is about the size of a dime. Even the low bass from my small hometheater subwoofer sitting all the way across the room caused this circle to appear. Any kind of pressure, even from its own stand causes this circle to appear and makes it completely unwatchable. Here is a link to another person who is experiencing the same issue. http://www.hardforum.com/showthread....1222863&page=8 He was lucky because Gateway let him do a defective exchange. I wasn't so lucky, Gateway is blaming me for this issue and refusing to take it back as defective meaning I must pay a 15% restocking fee. The tech support manager actually told me my screen was not defective just because a small circle appears whenever my subwoofer makes a sound. The funny part is the other guy's replacement monitor has the same problem. So the whole line of xhd3000s have this defect. I tried other screens in the same place as my xhd3000 and none of them experienced this issue. DO NOT BUY THIS SCREEN.