It wasn’t long ago that numerous tech news sources (
) reported on Time Warner’s miniscule bandwidth caps, and it would seem that all this press caught the attention of some higher ups within the ISP.
Landel Hobbs, Time Warner Cable’s Chief Operating Officer, wrote a lengthy reply to those that had reported on the matter. “Some recent press reports about our four consumption based billing trials planned for later this year were premature and did not tell the full story,” he states. “With that said, we realize our communication to customers about these trials has been inadequate and we apologize for any frustration we caused. We’ve heard the passionate feedback and we’ve taken action to address our customers’ concerns.”
The post continues to paint a picture where the ISP is stuck in a situation where the growing demand of the Internet causes them to charge such enormous rates and cap users at such small amounts of bandwidth. The post divulges, “…at Time Warner Cable, consumption among our high-speed Internet subscribers is increasing by about 40% a year.”
Strangely enough, at a later point where Mr. Hobbs is dissecting the reasoning behind a very small, very cheap 1GB capped plan for $15 a month he mentions, “Our usage data show that about 30% of our customers use less than 1 GB per month.” Hm.
Self-contradictions aside, the reasoning behind capping the bandwidth does hold some water, it’s just unfortunate that they should come at such colossal prices. If you’re interested in reading the whole message, be sure to check it out here .
Image Credit: Time Warner Cable