We don't know what it is about Sony and DRM, but the company just seems intent on unnecessarily pissing off customers. For those who might have thought the whole rootkit fiasco would turn out to be a learning experience for Sony, well, guess again.
This time its console junkies who plan to download movies who have reason to be angry. On the Playstation 3's support page, the terms state that purchased "content cannot be re-downloaded once it has been downloaded to either a PLAYSTATION 3 or PSP system." That means if you run out of room and delete content to make room for new flicks or upgrade to a bigger hard drive, you're hosed. Sort of.
"If a consumer deletes a purchased movie from their PS3, they will not be able to redownload the movie without assistance from SCEA's consumer services," said Lincoln Davis, who handles media relations for the Playstation Network, in a statement to Arstechnica. "Consumer service can issue a redownload as a one-time courtesy, as provided by our guidelines, for the title to allow the consumer to go back and download the movie from their PSN download list."
In other words, you get a one-time do-over, should you need it, which requires jumping through a hoop. To be fair, Sony may not be entirely at fault and it could be the content providers who are pushing the issue. But no matter who's really to blame, as is always the case with DRM, it's the paying customer who ultimately gets the shaft.
Who do you blame more, the studios or Sony? Hit the jump and sound off.