Xerox on Thursday announced its Enterprise Print Services (EPS), the company's first product aimed at helping enterprises manage documents at home and remote locations, Xerox said.
"By expanding managed print services (MPS) beyond the office walls, organizations have total control over company-wide print spend," said Ken Weilerstein, vice president, research at Gartner. "This is significant because internal and external print shop costs can often exceed office printing spend, so optimizing across all print environments will uncover more sources of cost savings."
Xerox said it will monitor off-site devices with support via phone, email, or Web-based sessions. The outfit will also offer print routing based on an analysis of employee work habits and help setup guidelines to direct documents to the most appropriate device. One scenario in which this would play out is if an employee attempts to send a document to a higher-end printer, they'll receive a message such as "Print to a different printer to save $20."
Companies using Xerox's EPS include The Dow Chemical Company, EMC, Procter & Gamble, and University of Pittsburgh Medical Center.