Given its subjective nature, satisfaction isn’t something that readily lends itself to quantification, but that hasn’t stopped the American Customer Satisfaction Index (ACSI) from measuring the satisfaction of U.S. customers for more than 19 years now. The latest ACSI update is of particular interest to us because it sheds some light on Windows 8’s impact on Microsoft’s customer satisfaction rating.
Study reveals surprising stats about Windows 8 app usage.
When Microsoft "re-imagined" its Windows platform with a heavy focus on touch computing, its Metro interface was deemed a critical component to the user experience. Ideally, Windows 8 users would find themselves relying less and less on the traditional desktop and start taking advantage of the tiled UI, downloading apps from the Windows Store in the process. However, a new study by Soluto reveals that Windows 8 users rarely touch apps on their Windows 8-based desktops and tablet PCs.
Xbox 720 believed to be behind surge in Gates’ wealth
Despite having given away billions in charity in recent years, Microsoft founder and non-executive chairman Bill Gates is said to have dislodged Mexican telecom mogul Carlos Slim, also a noted philanthropist, from the top spot on the list of the world’s wealthiest people.
Microsoft is trying to make a play in mobile with its touch-tastic Windows 8 platform, while Android remains the popular choice among those who don't want an iPad. Rather than choose which one to roll with, Hewlett-Packard (HP) went and launched a pair of detachable PCs built around both platforms, essentially passing the buck onto you, Joe and Jane Consumer, as to which platform to invest in.
Now that we have a fifth microphone and a video camera, everybody's in the pool. That's 20% more Maximum PC, at no additional charge! (Shipping and handling fees may apply.) You can watch us interrupt each other on our official Youtube channel, which also has videos of our previous video podcasts, and an assortment of other free amusements to upgrade your Monday to a Funday!
Can of soda comparison is just hyperbole, Microsoft says.
Richard Carlson advises against sweating the small stuff, and if you're Microsoft, that means not getting your knickers in a knot over sensationalistic journalism, especially when it comes to Windows 8. That's not to say Windows 8 isn't without its fair share of legitimate criticisms and concerns, but is it fair to compare the touch-friendly operating system to Coca-Cola's failed New Coke formula from yesteryear?
Google Docs doesn’t work well without the net, so he’s taking it with him.
Microsoft spends countless millions each year on advertising, but the bizarre tone and style of the final product sometimes leaves us scratching our heads. We’ve compiled a list of 5 recent Microsoft marketing videos, and we want to know what you the reader make of them. The clips are hosted on YouTube (who graciously picks up the bandwidth bill on the Google attack ads), and believe me when we say the irony wasn’t lost on us. Hit jump to check them out.
Steve Ballmer and company have some big decisions to make.
It was bit odd that Microsoft chose not to disclose in its most recent financial report exactly how many Windows 8 licenses it sold, though we now know the number is north of 100 million. Tami Reller, Microsoft's Chief Marketing Officer and Chief Financial Officer, revealed the figure in a Q&A session that was posted on Microsoft's Windows blog, adding that the figure takes into account Windows 8 licenses that ship on new tablet and traditional PCs, as well as upgrades to the touch-friendly OS.
Windows Blue appears to be taking on some serious issues.
Windows display scaling is, and has always been a complete mess. Sure you can bump up the multiplier to make it look half decent if you’re using just one display, but Windows 8 tablet owners are seeing a completely different problem. The next generation of devices are shipping with ultra-high resolution panels that are 10 inches or less in size, but when you try to hook these up to a larger external monitor to get real work done, finding a setting that works with both is a bit of a nightmare. One is always too big, or too small, and you can’t set the scaling separately. Newer laptops are going to run into a similar problem, but the new Windows Blue update may finally be tackling this issue head on.