The typical support lifecycle for a tablet seems to be around two and a half years if you ask Apple; or until you reach the parking lot if you buy from an Android OEM. When Microsoft released the Surface last month we had no reason to believe they would be pushing for anything different, but then again, they want you to believe its more laptop than tablet right? Microsoft has finally professed their support intentions for the Surface, and we are cautiously optimistic they are moving the bar forward.
If you were ogling that nifty-looking, waterblock-sporting EVGA GTX 680 Hydro Copper graphics card we highlighted yesterday but couldn't quite justify laying out the dough, maybe today's news will kick you off the proverbial fence: EVGA has unveiled an awesome new "Global Warranty Policy." Basically, anyone can return any covered EVGA graphics card from anywhere in the world going forward, regardless of whether or not they're the original owner.
A couple of years back, British cosmologist Stephen Hawking caused quite a stir around the globe when he advised mankind against contacting aliens, for it could lead to a highly advanced alien species paying us a rather hostile visit. In case his fears aren’t entirely unwarranted as some contend, it might already be too late for us to prevent them from contacting us. As it turns out, our planet is surrounded by an ever-expanding radio emission bubble over 100 light-years in diameter. While the possibility of an alien invasion has been probed umpteen times in science fiction, its impact on product warranties has been entirely overlooked. Hit the jump for more.
Boutique system builder CyberPowerPC claims it's the first U.S. computer manufacturer to offer Intel's Performance Tuning Protection plan, which gives reckless or unlucky overclockers the opportunity to take a one-time mulligan on an overclock-gone-bad and receive a replacement processor. Intel charges a nominal fee (compared to the cost of a replacement processor) for the added protection, but CyberPowerPC's offering it for free on select setups.
One of the big draws to buying an XFX brand videocard is the modder friendly warranty that lets users swap heatsinks and overclock their GPUs without voiding the so-called 'Double Lifetime Warranty,' which is marketing speak for a lifetime guarantee that's transferable to a second owner (provided you registere your card within 30 days of purchase). Now we're hearing that this awesome backing won't apply to AMD's new Radeon HD 7000 series.
Overclocking is no longer the dark art it used to be, and with a little guidance, even your grandmother can push her system past its rated speed with relative ease. That doesn't mean there isn't some risk involved, and if you're truly worried about frying your processor with an aggressive overclock, then you're exactly the person Intel wants to about its "Performance Tuning Protection" plans.
Western Digital and Seagate are leaders in mechanical hard drives to be sure, but I think we can all agree this time they are leading the industry in a very negative direction. Back in 2008 Seagate lowered the standard HDD warranty from 5 years to 3, and as expected, just about everyone followed suit shortly after. Now they are dropping the coverage period on some products to as little as one year depending on the model.
Anyone who's been around PCs for a length of time remembers when Plextor had a reputation for building top-shelf optical drives. For the most part, they were fast performing and reliable, and of course more expensive than your average bargain-bin burner. Plextor still sells optical drives, but like everyone else, the company also dabbles in solid state drives. The company's newest SSD product is the M3 Series with "True Speed" technology and a comparatively lengthy 5-year warranty.
Dell’s Alienware M11x netbook debuted with a bang at CES 2010, generating a lot of buzz for its bang-for-buck gaming prowess. It hit the market soon after and has seen two updates to its hardware since then. The original M11x and the subsequent R2 update were both let down by their faulty hinges, a problem that took Dell until the release of M11x R3 to rectify. But what about those M11x R1/R2 owners who only experienced the problem after the expiry of the warranty period? Well, we have some good news for you direct from the horse’s mouth.
Failed hardware is just a part of life, simple as that. You can nudge the odds in your favor by ensuring adequate cooling and keeping that foot long energy drink away from the edge of your desk so that if it spills it won't ooze into your mid-tower chassis, but there's no foolproof way to guarantee your hardware won't give up the ghost. When that happens, your next line of defense is a warranty, and graphics card maker Galaxy just announced it's offering an "extended warranty" period on its videocards. Cards purchased on or after August 1, 2011 are now backed by a 3-year warranty.