Federal appeals court sides with GameFly in dispute with U.S. Post Office.
GameFly claims it spends millions of dollars every year adjusting to the U.S. Postal Service's (USPS) handling of its games, unlike Netflix, which allegedly receives the white glove treatment. As the USPS's biggest customer, Netflix's DVDs are processed by hand and with specially designated containers, which could serve a dual-purpose of limiting damage to and loss of DVDs. This was the basis for GameFly taking matters to court.