As a country, we like our privacy, and when we feel the government or some corporation steps out of bounds, we're quick to call foul (right, Mr. Zuckerberg?). But hey, if we're the goose, then screw the gander, he's probably up to no good anyway. The gander in this case is any other nation we feel might be a threat to national security, and in that case, we (again, as a country) are just fine with government snooping.

That's essentially what you'll glean from Sophos' mid-year 2010 Security Threat Report, which revealed that 63 percent of people feel it is perfectly acceptable for their government to engage in cyber spying on another nation.

"I think there might be an attitude of all's fair in love and war," said Graham Cluley, senior technology consultant at Sophos, when speaking to eWEEK in Europe. "There's always been one rule for your country and another rule for your citizens. But it goes one state further when you begin to ask, is it all right to launch attacks against communication systems and financial systems?

The answer to that question is a resounding "maybe." In the report, Sophos found that only 1 in 14 respondents felt okay with using denial of service (DDoS) attacks against another country's communication or financial websites during periods of peace. When at war, that number jumps to nearly half, and 44 percent said it was never the right thing to do.

Plenty more on the subject here.

Don't feel bad if your broadband provider is giving you the cold shoulder, you're not alone. According to Broadbandchoices, some 46 percent of complaints never get resolved, and that's actually better than last year's numbers.

"The number of respondents that told us that their complaint was not resolved successfully improved since our survey last year when over half (54 percent) of complaints were going unresolved, but broadband providers still have work to do if they are to win back customer confidence," said Michael Phillips, product director at Broadbandchoices.co.uk.

Confidence in their broadband provider isn't something consumers seem to have. Of those who chose not to complain about one issue or another, 39 percent said they felt it would be too much of a hassle, while more than a third -- 34 percent -- said they didn't think their broadband provider would do anything about it.

Most of you reading this have probably opened up a Facebook account, right along with 500 million others. But are you happy with the social networking site's customer service?

According to a new study from ForeSee Results, Facebook isn't doing so hot at keeping its members happy, scoring a 64 out of 100. That ranks as one of the lowest scores of all businesses measured, putting the social networking site in the company of airlines and cable outfits.

"Facebook is a phenomenal success, so we were not expecting to see it score so poorly with consumers," Larry Freed, president and CEO of ForeSee Results, said in a statement. "At the same time, our research shows that privacy concerns, frequent changes to the website, and commercialization and advertising adversely affect the consumer experience."

This is the first time ForeSee Results has included social networking sites, and the scores were pretty bad across the board. Compared to other social sites, here's how it all breaks down:

• Aggregate: 70
• Wikipedia: 77
• YouTube: 73
• All Others: 72
• Facebook: 64
• MySpace: 63 

While Facebook's score is nothing to brag about, the social networking site isn't oblivious to the need for improvement.

"We haven't reviewed the survey methodology in detail, but clearly we have room to improve," a Facebook spokesperson told CNet. "Building a simple, useful service is the best way to earn and sustain the trust people put in us. That's why we spend so much of our time and energy focused on improving the products we offer and introducing new ones. We look forward to the next survey."

How do you feel about Facebook, or social sites in general?

We're almost at the point where we can consider landlines to be old school, or so suggests a new study by the Pew Internet & American Life Project. According to Pew, 59 percent of Americans hop online wirelessly using their mobile phones or laptop.

To come up with that figure, Pew surveyed 2,252 American adults, 47 percent of which said they surf the Internet through Wi-Fi or a mobile broadband card. Another 40 percent said they surf, fire off emails, and IM friends and co-workers on their mobile phones, up from 32 percent one year ago.

"The growing functionality of mobile phones makes them ever-more powerful devices for on-the-go communications and computing," said Aaron Smith, a research specialist at Pew. "Cell phones have become for many owners an all-purpose chat-text-gaming-photo-sharing media hub that is an essential utility for work and a really fancy toy for fun."

It's not really young adults, either. While adults between the age of 18 to 29 use the Web more than anyone else, those who fall into the 30 to 49 age bracket are now "significantly more likely" to take pics, send texts, and surf the Web, record video, use email, and perform other online tasks with their mobile phones.