They say bad things come in threes, and that was definitely true for folks who rely on the Internet for communications and cloud-based data centers today. The woes started this morning when Google Talk went down and stayed down for several hours. Then Microsoft's Windows Azure service went belly up in Europe, followed by some users running into outage issues with Twitter. And without Twitter, how are you going to complain about the other services being down?
If you’re a Blackberry owner, there’s a good chance you’re a little disgruntled right now. The service outage that swept across the globe last week left scads of emails unread and text messages unreceived until RIM was able to clear the massive backlog of data that was sent to its severs during the downtime. RIM wants to make up for it, though. Founder Mike Lazaridis has already issued an apology on YouTube; now, the company’s putting its money where Lazaridis’ mouth was by offering more than $100 of premium apps for free to Blackberry users.
Reports are showing up in various places indicating that AT&T is having major service disruptions in the San Francisco Bay Area. The nature of the problem seems to vary based on location. In some areas, calls are going through but data and SMS are down. In others, customers have no service at all. In still other areas, everything seems to be fine, leaving AT&T customers there to wonder why all their AT&T-using friends have their phones off.
This fiasco comes only days after AT&T CEO Ralph de la Vega finally acknowledged the problems with the service quality in some cities. He promised to work to improve service in areas like San Francisco and New York. Now this happens… funny how the universe works sometimes.
Customers are reporting that AT&T reps are informing them of a 24-48 hour wait to get data and SMS services back up. AT&T has made a statement saying, “We are seeing a hardware issue in downtown San Francisco that is causing some degradation in service. GSM and EDGE voice and data services are still accessible. Our experts are aware and working to resolve as quickly as possible.” Indeed, users are reporting that turning off 3G results in solid EDGE access.
Sound off in the comments if you’ve been affected by this.
The promise of hosted application "cloud computing" platforms is the ability to work anywhere, anytime. Unfortunately for Microsoft, the latest storm to obscure the promise of hosted applications hit its Windows Azure development platform last weekend. It was unavailable for 22 hours on March 13 and 14, eWeekreports.
It should be noted that Windows Azure, introduced at last October's Professional Developer's Conference (PDC), is still in its test phase. It's due to become generally available before the 2009 PDC in November, according to eWeek. Although it's still in testing, an essentially day-long outage isn't good news for Azure.
Is Azure the only cloud computing provider to have had problems from time to time? How reliable should cloud computing be? For your chance to sound off, join us after the jump.