Say it with us, folks: "Boo! Hiss!" That's how we feel about BFG ending its legacy by punking its customers who supported the once enthusiast-oriented videocard maker.
A quick history lesson is in order here. BFG blazed a trail in the videocard market by introducing the concept of a true lifetime warranty for GPUs, and not one of those bogus ones that were good only for the life of the product so long as it was still being sold in the marketplace. This proved a major advantage in BFG's favor, and not long after, EVGA and XFX would follow suit, adding twists of their own (like the ability to overclock and swap out heatsinks without voiding the warranty, so long as no physical damage occurs).
BFG also built a legacy for itself by taking care of customers in other ways. In late 2008, the videocard maker began offering free PCI-E upgrades for AGP card owners -- all a user had to do was send BFG an "AGP card in good, working condition" and they'd send back a "PCI Express equivalent at no cost."
Hit the jump to find out how else BFG built up good favor, and why it's now all for naught.
Troubleshooting a dead motherboard can be enough of a pain in the backside all on its own, but once you've reached the conclusion that your board has given up the ghost, the prospect of a lengthy wait for a replacement only adds insult to injury. Asus seeks to alleviate this frustration with its new Asus Premium Service (APS) program, which offers eligible motherboard owners the option of having a replacement board cross-shipped free of charge.
"ASUS offers today’s discerning motherboard customer the widest range of choice for enthusiast platforms,” said Sales Director Timothy Lin of ASUS North America. “By combining the most stable motherboards and unique features with comprehensive customer support, we expect ASUS motherboards to remain the enthusiast’s first choice."
Initially, a pair of X58-based boards qualify for the program along with several other high end models, including the latest Republic of Gamers (ROG) mobos.The no-cost advance-RMA service is good for one year after the original purchase date and a valid credit card is required. More details can be found on Asus' APS Service Terms page.