Gazelle is a service that buys old gadgets, and pays out cash and gift cards, but there’s one type of trade-in that’s been conspicuously up in recent days. According to the company, there has been an 80% jump in people selling their BlackBerry smartphones since last week. This smashes the already high record number of sales early in the month.
If you’re a Blackberry owner, there’s a good chance you’re a little disgruntled right now. The service outage that swept across the globe last week left scads of emails unread and text messages unreceived until RIM was able to clear the massive backlog of data that was sent to its severs during the downtime. RIM wants to make up for it, though. Founder Mike Lazaridis has already issued an apology on YouTube; now, the company’s putting its money where Lazaridis’ mouth was by offering more than $100 of premium apps for free to Blackberry users.
Following a three-day outage that disrupted the flow of data and services for millions of BlackBerry customers around the world, services are finally starting to come back online. Research In Motion posted an update on its website announcing that "BlackBerry services are operating well globally," though it's still not clear when RIM's backend infrastructure will be firing on all cylinders.
RIM can’t seem to get back on its feet. Amidst falling sales, and shareholder discontent, the smartphone make is now dealing with a three-day long service outage that seems to be spreading, rather than abating. The outage started in the Middle East as well as parts of Europe and Asia, but now reports indicate that it may also be affecting some US and Canadian users.
If you could spot a BlackBerry smartphone in a crowd of 50 people instead of 25 Android phones and 25 iPhones, nobody has this conversation. If the BlackBerry PlayBook shipped in a fully baked state and made any kind of dent in Apple's tablet market share, nobody has this conversation. But after so much has gone wrong for RIM, investors have begun calling for major changes.
Research in Motion has been struggling lately to find a solid direction for it’s iconic Blackberry OS, but a recent acquisition might give us a few clues as to what the Canadian device maker has in store for the future. According to AllThingsD, RIM has dropped down an estimated $100 million to buy NewBay, a cloud-based media management service, which allows users to store and share pictures, videos, and anything else they’d care to broadcast.
HP didn’t do much with the Touchpad, but they did at least prove that there is a healthy market out there for a $99 tablet. RIM isn’t quite ready to go that crazy with its struggling Playbook just yet, but they have started to test the waters. Last week RIM dropped the price of each model of playbook by an even $100 in Canada, and also began offering an additional $100 gift card at two of the country’s biggest brick & mortar retailers, Future Shop and Best Buy. How has it been working out so far? Both retailers are reporting they are officially sold out.
Research In Motion has put itself in a bit of a pickle with its BlackBerry PlayBook tablet. RIM launched the device before it was fully cooked and it jumped into the mobile fray missing critical features like native email, calendar, and contacts support. In our review of RIM's tablet, we concluded that "unless and until RIM finishes fleshing out the PlayBook, there's no reason to buy it." Turns out we weren't the only ones who felt that way.
Research In Motion (RIM) reported second quarter results for the three month period ended August 27, 2011, and a cursory glance would lead one to believe RIM is on top of the world. RIM reports service revenue surpassed the $1 billion mark for the first time, its BlackBerry subscribe base is up 40 percent year-over-year to surpass 70 million, and BlackBerry smartphone shipments are estimated to grow up to 37 percent in Q3. But wait a minute, how can RIM be doing so well when all anyone talks about are iOS and Android?