Posted 07/17/08 at 05:08:36 PM by Paul Lilly

Say what you will about Best Buy's Geek Squad and Circuit City's Firedog computer repair centers, but no matter what amount of ridicule each one might receive in tech circles, those without access to a next-of-kin techspert find themselves using the oft overpriced (and sometimes overzealous) services offered by each. Now Wal-Mart wants a piece of the fix-my-PC pie too.

According to the mega-chain, Dell is testing a repair and installation service for electronics in up to 15 of its stores in the Dallas area. The "Solution Stations" will not only offer PC repair, but HDTV and home theater installation, wireless support, and other electronic services.

"For Wal-Mart, the program provides an opportunity for us to understand more about what our customers need and expect in home installation and technology services, within a specific market," the company said in a statement on its website. Wal-Mart also indicated that the program is a small pilot and that there are currently no plans to expand outside of Dallas beyond the 15 select stores.

And what about pricing? According to the Dallas Morning News, memory installation will run $29 in-store, or $99 if making a house-call. To install a wall-mounted TV, connect cables, and integrate three video components, it is charging $289.

So it's official; you can now get everything and the kitchen sink at Wal-Mart, and that includes PC repair. But would you want to?

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6

TAGS 

computer, pc, dell, repair, geek squad, hardware, wal-mart, best buy, rigs, build a rig

Posted 12/03/07 at 10:52:09 AM by Michael Brown

Great service or diabolical plot? We report, you decide.

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0

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iPod, battery, repair, service

Posted 04/19/07 at 01:17:34 PM by Michael Brown

A cautionary tale for anyone considering replacing their iPod's failing battery.

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5

TAGS 

iPod, battery, charge, repair