Hewlett Packard recently expanded a worldwide voluntary recall and replacement program for select HP and Compaq brand notebook batteries. Some 162,600 additional laptop batteries are affected, joining 54,000 that were already recalled back in May 2010.
We are willing to bet that the Intel Sandy Bridge chipset flaw impacted Maximum PC readers more than just about anyone else out there, but a group of Best Buy representatives contacted by CNET also feel particularly hard done by. As one of the biggest PC OEM retailers in North America, Best Buy claims it was ready to go with print advertisements, and was already deep into new product training by the time the problem was discovered.
Toshiba is now recalling thousands of T130 series laptops owing to overheating concerns, the U.S. Consumer Product Safety Commission announced Thursday. The models covered under the voluntary recall program are the Satellite T135, Satellite T135D and Satellite ProT130. The company issued the recall after being inundated with reports of the said “notebook computers overheating and deforming the plastic casing area around the AC adapter plug.” While Toshiba has received 129 complaints in all, there have been only two instances each of minor burns and minor property damage.
“The defective harness may, in some circumstances, overheat to the point of melting the computer's base at the location where the AC adaptor plugs into the unit. To date there have been no reports of serious injury, but the temperature is sufficient to pose a burn hazard if specific parts of the DC-In Jack or plug are touched when they are overheated,” reads a support bulletin on Toshiba's website.
Owners of the affected units (see full list of SKUs) are advised to update to the latest version of the BIOS either through the Toshiba Service Station Application installed on their computers or by downloading the appropriate version from the company's website. “Should the BIOS determine that a harness failure is occurring, external power will immediately be disabled eliminating the possibility of the over heating. You will then need to contact the Toshiba call center to set up a warranty repair.”
Right about now Sony is wishing it had a real-life 'undo' button, but since no such thing exists, the Vaio laptop maker is doing the next best thing: Recalling hundreds of thousands of laptops.
All told, Sony is recalling some 535,000 Vaio notebooks around the globe due to a temperature-control defect, The Wall Street Journal reports. Left unchecked, the defect could cause excessive heat to build up and warp the laptop's chassis. In some rare instances, it's also possible that users could suffer skin burns, though there haven't been any burn complaints, Sony noted.
The widespread recall affects both F- and C-Series Vaio laptops sold since January 2010, including 259,000 laptops sold in the U.S., 103,000 in Europe, 120,000 in Asia, and 52,000 in Japan.
If you own one of the affected models, Sony says you can fix the problem yourself by downloading a program through your Vaio's update system or the company's website. If you don't want to go that route, Sony is offering to pick up the laptop and do the repair work for you.
The internet has greatly accelerated the pace at which news is broken and consumed. The competition is so fierce that a media outlet, howsoever big, is only as good as the last big news it broke. While there was probably never a better time for consuming news, the competition does have its downsides. For instance, media outlets can leave themselves open to sophomoric bloopers in their unrelenting quest for the next big story.
It is something that the DailyMail, Britain's second biggest newspaper, is now well aware of. Yesterday, its website featured a news story titled “Apple Boss Steve Jobs Reveals iPhone 4 May be Recalled.” The article claimed that the iPhone 4 may be recalled owing to many technical issues associated with it. However, the DailyMail had to recall the article instead, after it became clear that it was inspired by a parody Twitter account (ceoSteveJobs).
“We may have to recall the new iPhone. This, I did not expect,” the fake Steve Jobs tweeted on Saturday. To make it an even bigger embarassement for the DailyMail, the impersonator's bio clearly states that it is “a parody account.”
Battery packs shipped in HP notebook PC products manufactured between August 2007 and May 2008 may pose a potential safety hazard to customers, HP said on Wednesday. The batteries can overheat and pose a fire and/or burn hazard.
HP had already issued a worldwide voluntary recall for the potentially faulty batteries, and has now added several more to the list. Additional models include HP, HP Pavilion, HP Compaq, and Compaq Presario products, over 31 SKUs in all.
If you own one of the affected models, HP will send out a replacement battery pack at no cost. According to HP, less than 3 percent of the notebook PC products manufactured in the above time frame are included in the program.
The U.S. Consumer Product Safety Commission (CPSC) and Targus have issued a voluntary recall of the Targus Universal Wall Power Adapter for Laptops. According to the CPSC, faulty wiring can cause the connector tips to heat and melt the plastic encasing, potentially posing a burn hazard.
Models with the following SKUs are affected by the recall: APA23US-02, APA23US-03, APA23US-04, APA63US-03, APA63US-04, APM62US-03 and APM62US-04. The SKU number can be found on the underside of the adapter unit. Some 507,000 adapters are at risk, which were sold at Wal-Mart, Best Buy, Office Depot, Staples, Amazon.com, and other retailers nationwide from June 2009 through March 2010 for between $89 and $109 for adapters for wall outlets only, and for between $129 and $149 for adapters for both wall outlets and car/airplane use.
If you own one of the recalled models, the CPSC suggests immediately stopping use and contacting Comarco for instructions on returning the unit for a free replacement.
Acer Timeline owners can't seem to catch a break. Back in October 2009, Acer recalled a whole bunch of its 13-inch models citing an overheating hazard, and once again, the exact same problem has forced Acer to issue another recall, this time for about 22,000 Timelines.
According ot the U.S. Consumer Product Safety Commission (CPSC), the problem stems from an internal microphone wire under the palm rest. Just like the last recall, the pesky wire is prone to short circuiting, overheating, and poses a potential burn hazard. There have been no reports of injuries thus far, but three reports of computers short circuiting, each of which resulted in "slight melting" of the notebook chassis.
Models affected include the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, and AS3810TZG. The CPSC says that not all of these models suffer from the cable flaw, and that if you own one, you should contact Acer for more info.
Here's a recall you don't see very often. Sony, in cooperation with the U.S. Consumer Product Safety Commission, announced a voluntary recall of some AC adapters in use on certain all-in-one Vaio desktops and Vaio docking stations.
According to the safety notice, faulty insulation inside the AC adapter can fail over time, which then poses an electrical shock hazard. So far there have been four reports of the affected adapters short circuiting, none of which occurred in the U.S., but no one has been injured.
The recall affects AC adapter model VGP-AC19V17. These were supplied with certain all-in-one Vaio desktops (VGC-LT series and VGC-JS2 series) and Vaio docking stations (VGP-PRBX1 and VGP-PRFE1) sold through various outlets between September 200 through October 2009.
If you have one of these adapters, Sony advises turning off the PC and unplugging it right away. You can contact Sony for a replacement either by calling 877-361-4481, or by visiting the firm's website at esupport.sony.com/ac19adapter.
Over the weekend, Acer issued a voluntary safety recall for several of its Aspire notebooks, noting that a misplaced cable could pose an overheating hazard. But not to worry, say Taiwan notebook makers, who insist the recall is not indicative of a production issue.
Instead, the sources note the issue is most likely due to a defective assembly process and has nothing to do with the overall design of the affected models. Even though the high-density cable used in ultra-thin notebooks are more than capable of overheating the units, notebook makers say that current cooling technologies are more than up to the task.
This isn't the first time in recent memory Acer had to issue a recall because of an overheating hazard. Back in March of this year, Acer said it had received two reports of its Predator desktop PCs short circuiting, resulting in melted internal components and external casing. Acer determined that the problem would occur when insulation on the internal wiring would become bent or stripped.