Posted 07/21/08 at 05:29:45 PM by The Maximum PC Staff

This one is a little complicated, but here’s what happened: My girlfriend bought an AMD All-in-Wonder 7500 AGP card from Provantage.com for her father, but it arrived without a remote. He thought the description on the website indicated a remote would come with it, so he asked me to take a look at the website. I thought the product description was ambiguous, so I pinged Provantage about the remote and whether it was OEM or retail packaged.

To make a long story short, a customer service rep told me it did come with a remote and that it was retail boxed. The package my girlfriend’s father received was OEM and came with a driver disc and card—no remote. My girlfriend’s father didn’t want to bother with trying to fight for a return or the remote, so I left it at that. But I think it’s wrong for a company to tell you a product comes with something and then not include it. Provantage.com is definitely not a company I would recommend to anyone who works hard for his or her money.

Read More

Comments 

2

TAGS 

ati, Watchdog, OEM, All-In-Wonder, agp, provantage