Wouldn't it be great if Nick Burns would pop in the room every time you had a computer issue you couldn't figure out on your own? Or better yet, when someone else in the room ran into trouble? The answer is 'Yes, that would rock.' Unfortunately, SNL's smart aleck character, as portrayed by Jimmy Fallon, isn't even on the show anymore, let alone a real dude. Where does a user go for help?
Norton hopes you'll go to them. We know what you're thinking, Norton makes security software, right? That's true, but today the company announced its new NortonLive Ultimate Help Desk service, essentially an on-call personal IT service that purports to do everything from troubleshoot computer issues to help setup PCs and printers to iPod devices.
Hit the jump for more details, including how much this service costs.