Having already conquered search, Google seems to have set its sights on doing everything in its power to promote its Google+ network. There's no need to feign surprise, then, that Google its giving is Gmail video chat service a makeover with Google+ Hangouts. The alteration upgrades Gmail's peer-to-peer based video chat feature with "more modern video calling technology" that promises to improve reliability and enhance video quality, as well as allow Gmail users to connect with people using Google+.
As geeks, lots of us would rather wiggle wires and alter configuration settings ourselves than call the dreaded tech support hotlines. We've got it lucky; normies (i.e., non-tech types) consider the occasional call center buzz a necessary evil of owning a computer. Dell, the second-largest PC manufacturer, is toying with the idea of using an interesting new way to connect frustrated computer owners with the company's support techs; the group video-chat power of Google+ Hangouts.