A study commissioned by the Federal Communications Commissions (FCC) in 2010 found that one out of every six American's have experienced "bill shock" at one point or another. About a third said they received bills that were $50 higher than they expected, and nearly a quarter said it was by more than a hundred bucks. The FCC, along with the CTIA and Consumers Union, will try to make bill shock a thing of a past by implementing industry wide changes designed to keep wireless users better informed.