Filing of claims in the settlement of the class-action lawsuit that was brought against NVIDIA a couple of years ago for shipping defective GPUs inside certain Dell, HP and Apple notebooks is now underway. It was alleged that the faulty NVIDIA parts undermined the performance of the affected notebooks, but the graphics chip maker eventually reached a settlement in the class-action lawsuit in September, 2010. The settlement was approved by the court in December.
Those who bought the affected laptops are eligible to file a claim for replacement or reimbursement or both, according to the website NVIDIA has set up for the settlement. All important information with regards to the settlement and the filing of claims, including lists of affected models and symptoms covered, can be found on the site. Those at the receiving end of the company’s faulty parts have until March 14, 2011 to file their claims.
Some of the problems that users of the affected notebooks had to put up with include: distorted or scrambled video (all), complete loss of video output (all), garbled images (Dell/HP), and failure to detect wireless network (HP).
HP could soon find itself in court, as over 100 Chinese consumers are none too happy with what they claim are faulty laptops, a lawyer for the group said this week.
According to Reuters, Jiang Suhua, a lawyer at Yingke Law Firm in Bejing, claims the problems have to do with overheating videocards ultimately causing the laptops to malfunction. Suhua said there are about 170 complaints so far for a problem that apparently dates back to 2007.
"Yes, we can bring it to court, but right now it has not reached that state," Suhua said.
HP says it had a program in November 2007 to offer a free repair to anyone with an affected laptop, but the OEM stopped short of commenting on this specific complaint.