Google pulled off a coup last year when it was awarded a contract worth $7.25 million by the City of Los Angeles to move 30,000 employees to its cloud-based email solution. It was a huge triumph not only because CSC’s (Computer Sciences Corporation) proposal for Google Apps – both companies have joined forces for this project – was picked from 15 proposals but also due to the fact that Microsoft was among those snubbed. This was seen as an alarming development for Microsoft’s popular Office productivity suite.
Google and CSC’s victory celebrations are long over and the June 30 deadline history, but so far only 10,000 city employees have been moved to Google apps while the rest, including 13,000 L.A.P.D members, are still stuck with a traditional email solution provided by Novell. The delay stems from the security concerns raised by the Los Angeles Police Department, which is particularly worried about data encryption.
"We've had a lot of technical issues, some we've created and some we haven't," said Los Angeles CTO Randi Levin. "We underestimated the amount of time it was going to take." According to a MarketWatch report, the two companies have agreed to compensate the city for all costs it incurs during the course of the delay.
Even a company of a pleasant disposition like Google can become a touch nettlesome when its rivals are busy playing a high-stakes game of musical chairs, where the winner gets to be the world's leading tech company – Apple snatched the honor from Microsoft on Wednesday. Probably feeling left out and dejected, the company even missed a key deadline yesterday. The German authorities had asked it to hand over the unauthorized Wi-Fi data it had collected during an image-collection campaign for its Street View service. But the internet giant let the deadline pass.
It was kind enough to offer a clarification, though: “As granting access to payload data creates legal challenges in Germany, which we need to review, we are continuing to discuss the appropriate legal and logistical process for making the data available.” This excuse appears untenable given the fact that Johannes Caspar, the Hamburg data protection supervisor, claims to have been assured by the state prosecutor, Lutz von Selle, that the requested data will not be used to compound Google's legal problems.
However, Google's failure to comply with the request has actually compounded its problems, as it has given rise to a criminal investigation against it. The company also enraged regulators in Hong Kong by missing a Monday deadline for furnishing similar data collected in that neck of the woods.
The ruckus began when Google fessed up to “inadvertently” collecting 600 gigabytes of “fragmentary data” from open Wi-Fi networks in more than 30 countries, and offered to destroy the data instead of making it available for scrutiny. Although data protection watchdogs in Australia, Ireland and Denmark gave the nod for the data to be destroyed, most countries have requested that it be preserved for the sake of possible legal action in the matter.