Posted 07/08/08 at 12:30:10 PM by Chris Moody

Could Twitter help you get your cable fixed? Boston.com reports that C.C. Chapman, who noticed a blemish in his high-definition TV’s reception during the NBA playoffs he posted a gripe on his Twitter account about Comcast. Within minutes a Twitter user named ComcastCares responded and within 24 hours a technician was at his house to fix the problem.

I’ve been complaining about my Comcast service for months, that On Demand comes and goes, that the cable box sometimes runs slower than my old Windows 98 box and all I get for help is requests to reboot the cable box to fix the problem (maybe they do have Windows 98 running the cable box). Who knew all I had to do was post on Twitter to get their attention!

Is Comcast listening? Make the jump to find out.

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