The Federal Communications Commission is getting ready to make its pitch for new rules that would require mobile phone companies to send out voice or text messages to subscribers once they've reached their limit, and warn them that extra charges would then apply.
FCC chairman Julius Genachowski has been fighting to eliminate so-called "bill shock" for some time now, which not only covers the above scenario, but also hidden charges and when customers are about to be hit with roaming charges.
"The data is clear that there is a significant consumer issue," Genachowski said during a recent interview. "The solution is a 21st-century solution -- one that is workable, one that is non-burdensome, and one that is a terrific example of a 21st century consumer policy."
As you might imagine, wireless providers aren't on board with any potential new legislation. Verizon, for example, did admit that consumers should have access to their wireless usage, but added "intense competition has led wireless carriers to provide consumers" with the "tools that allow [them] to monitor and control their usage in various ways."
Nevertheless, the FCC continues to field complaints from consumers bemoaning unexpected charges, which sometimes comes out to thousands of dollars.
"Most people still don't know what a megabyte is," Genachowski said. "So it's hard to expect them to know when they have reached their limits."

Should wireless carriers be required to send a text or voice message to consumers when they've reached their monthly limit, or does the onus fall completely on the consumer to keep track of, and understand, their mobile plan?