Could Twitter help you get your cable fixed? Boston.com reports that C.C. Chapman, who noticed a blemish in his high-definition TV’s reception during the NBA playoffs he posted a gripe on his Twitter account about Comcast. Within minutes a Twitter user named ComcastCares responded and within 24 hours a technician was at his house to fix the problem.
I’ve been complaining about my Comcast service for months, that On Demand comes and goes, that the cable box sometimes runs slower than my old Windows 98 box and all I get for help is requests to reboot the cable box to fix the problem (maybe they do have Windows 98 running the cable box). Who knew all I had to do was post on Twitter to get their attention!
First the Tech God, created blogging and he saw that it was good, but it wasn’t enough. So then, the Tech God created micro-blogging and Twitter was born. But then he thought is Twitter good enough? So then, he decided to go open source and made Identi.ca
Okay, so the Tech God didn’t make Identi.ca (or anything else), it’s actually a creation by Evan Prodromou as an open source alternative to Twitter for users that are frustrated by Twitters frequent service outages. Who doesn’t love seeing the failwhale art (birds lifting a whale for those that have been under a rock) on Twitters website once in awhile? It seems Evan Prodromou for one.
Amazon.com founder, president, chief executive officer, and chairman of the board, Jeff Bezos through Bezos Expeditions (his investment company) has invested in Twitter and just accepted a seat on their board of directors. readwriteweb.com says, “the money will be spent on building up its infrastructure and reliability to become the communications utility it needs to be before it can become profitable.” | The addition of Jeff Bezos as an advisor is a big deal for Twitter. On their blog, they says he is more than “an investor and advisor because he is also an inspiration.” They go on to say that, “Jeff's attention to business process details and distinctive, "honk-like laugh" are similarly admirable traits as far as we're concerned.”