Some Charter Customers in St. Louis Report Free Speed Bump to 100Mbps

19

Comments

+ Add a Comment
avatar

MAIZE1951

Just got the notice that we will be getting our free upgrade to 60 MB/s July 15, among with an lot of new HD channels from Charter.

avatar

biggiebob12345

Cox is supposedly doing something similar where I live where 50 mbps is going to get bumped to 100 mbps. I'm already on the 150mbps plan and I'll be pissed if I don't get bumped to 200+ mbps.

Charter is pretty much screwing over their best customers - the ones already paying for 100 mbps. Why would anyone pay 50% more per month for 20% more speed boost (120 mpbs vs 100 mps on the lower tier)?

avatar

MAIZE1951

Business customers are subsidizing residential costumers, it's fair if you ask me because 100 MB/s and above is the business tier.

avatar

devin3627

guess what? i have charter and i get 67mbps consistantly, netflix and youtube never lag. im always the host when i connect to call of duty because i always have the best connection. i had clearwire and i couldnt even use my xbox 360 online anymore or netflix. so.... i feel sorry for people who are stuck with verizon and comcast, those companies are lazy and cheap and just don't care about customers problems.

avatar

Engelsstaub

I have Charter and I pay for 30 MB/s down and 3 up. In reality I'm getting over fifty down and four up connected to my wifi router.

No complaints. I pay for it as I no longer get the "promotion price" but I'm getting exactly what I pay for and possibly more.

Edit: bitch, I just hit over 62 down and 4.14 up on 5G ;)

avatar

wkwilley2

That would be great for my area, except for the fact that Charter is the absolute worst service provider across the board here. Internet is down more than it's up, speeds fluctuate all the time, cable channels are expensive and sometimes your service gets reduced and they have no idea how it happened.

Absolutely Terrible.

avatar

devin3627

charter actually went out of their way in my area to rewire every street post with new cable wire and they were bankrupt in 2009 because of it.

avatar

MAIZE1951

I've never had any problems with Charter or their service techs as they have been always friendly and outgoing, but then again experience may vary depending of where you live. In fact when my home was built I installed my CAT6 (no WI-FI in this home) Ethernet cables and RG-6QS solid copper core coax for cable TV myself, and the man from Charter that came out and hooked up the cable to my home was very impressed by my installation because he really thought it was installed by an professional as I used professional quality router and switches and other components to my system (I used to build Heathkits for fun when they were in business).

avatar

trgz

Our council installed speed bumps a few years back, as a part of a traffic calming measure, but the internet never got any faster - do you think they forgot to wire them up?

avatar

vrmlbasic

If only Verizon would do this. They keep hyping their "50 Mbit FiOS Quantum" as being some sort of big deal when it is pretty paltry. FiOS should be 100 Mbit stock, since that is the maximum speed of their Fast Ethernet Wireless-G routers that they _still_ provide.

avatar

John Pombrio

I bought a Docsis 3.0 modem when Cox first turned on the Docsis 3 protocol. I had 80-90 mbps for the cost of 30 for a good six months. they finally figured out I was getting unlimited bandwidth. Nice for a while. Now I get 65 mbps out of my 50mbps plan so no complaints there. 6.5-7.2 MB/s download speeds at times when downloading from Steam or Blizz.

avatar

MAIZE1951

8.2 MB/s download speed from Steam here and I have Charter. I do think steam needs to upgrade their servers so people can get the full speed use out of their internet service. I have done speed tests on my Charter internet and I get an constant 32.65 MB/s speed out of my service and I have DOCSIS 3.0 Motorola modem.

avatar

vrmlbasic

Is it Steam, or is it Charter?

According to Netflix, slowdowns like this are always on the ISPs end. Always.

avatar

Arthur Dent

And in other news internet in Australia still sucks b@lls.

avatar

Engelsstaub

If it's any consolation European ISPs are usually faster/cheaper than North American ones.

avatar

Sir Hobbes3

I wish my internet was 30mbps let alone 100, im stuck on good ole' 1.5 mbps DSL because the ISPs in my area never want to do anything for people in rural areas.

avatar

MAIZE1951

How about the folks that can only get dial up where they live and they live where there house is surrounded by trees that they will not cut down so they can get satellite TV or internet.

avatar

MAIZE1951

An couple of years ago I was told by an Charter cable tech that it actually costs Charter MORE money to slow the speeds down than to let it go at native speed because they have to add speed filters or software to the servers, or something like that.

avatar

DarkQuark

That is actually a great point. But not only that, it is expensive resources wise to shape/police traffic like and at those speeds.

But here is the catch, selling a particular speed is easy as well as connecting at that speed. However having the throughput throughout your infrastructure to accommodate everyone is the hard and expensive part.

For example, both a $20 gigabit switch and say a Cisco gb switch will connect you at 1gb. But which one do you think your traffic will actually move 100x faster through?