To call Final Fantasy XIV's launch "disastrous" might be a bit of an understatement. Hell, we may have even gone with “cataclysmic” if another obscure MMO didn't already have the market cornered on that one. The bottom line? FFXIV was near-universally panned by critics and players alike, with everything from maps to tutorials to its entire questing system ranging from half-baked to a slip of paper with the words “IOU” written on it.
At the very least, however, Square Enix recognizes that its flagship MMO probably shouldn't have set sail as soon as it did, so the publisher's decided to take away its subscription fee entirely until the game's in working order.
“To realize this vision, and in doing so, provide our customers with a better game experience, we have assembled our company's top talent and resources. Taking over the role of producer and director is Naoki Yoshida, a passionate individual for whom customer satisfaction has always taken top priority. We also welcome several new leaders handpicked from other projects to work with the existing talent on Final Fantasy XIV,” reads a post on FFXIV's official site.
“We realize time is of the essence and are fully determined to provide our customers with quality service. It is because of this that we ask our customers to be patient until we are able to confidently present them with a concrete plan outlining Final Fantasy XIV's new direction. The free trial period will be extended until that time.”
Some tips to get you started, Square: keep the brief storyline cut-scenes that pop up once every ten levels or so and get rid of everything else. There, now you already have a whole 30 minutes of worthwhile content! Aren't we helpful?