Users of McAfee's corporate antivirus product found themselves wrestling with some pretty serious problems today. The most recent DAT update for the antivirus suite caused the scanner to identify the benign Windows svchost.exe file as a virus. The antivirus' course of action is clear; it deletes the file. The result is a lot of crashed PCs and unhappy IT departments. This isn't even the first time McAfee has had an error like this.
When the gravity of the situation was made clear, McAfee pulled the update from their servers and reiterated that it had only been pushed out to machines running the corporate edition of the software. The problem, according to McAfee, mainly affects PCs running XP SP3. Given that a lot of business environments still run on XP, that's a lot of potential machines.
McAfee has issued a "fix", but inexplicably, it only helps those who haven't yet had their machines crash after receiving the update. Currently, the only way for IT departments to fix the issue involves repairing the Windows install manually. Has anyone out there had any experience with this bug today?