As if Paypal critics needed any more ammunition, the online payment service has been assessing new fees to personal accounts since June, and you probably didn't even know about it. That's because the fees -- 2.9 percent on purchases marked "goods" or "services" -- were only announced in an email that said they had changed their Terms of Service (ToS), but you had to actually go read re-read the ToS page to be made aware of the fee change.
Sounds rather sneaky, doesn't it? But according to Paypal, there was nothing underhanded going on.
"We didn't want to make a huge formal communication out of this pricing change, because we weren't really adding any fees, and we were hoping it would be a more useful experience for people," said Charlotte Hill , Paypal's PR manager.
Take from that what you will, but we've heard slicker sales pitches on used car lots, and you probably have too.
Image Credit: makeyougohmm.com