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Well now, here's an interesting development. We received a note from Kevin Wasielewski, co-founder and CEO of boutique system builder Origin PC, alerting us that his company is no longer offering customers an option to configure rigs with AMD graphics cards. All traces of AMD brand GPUs are being removed from the website, and from here on out, Origin PC is dealing exclusively with Nvidia for graphics. Supposedly this isn't a marketing ploy, but a decision that was made for a number of reasons.
"This decision was based on a combination of many factors including customer experiences, GPU performance/drivers/stability, and requests from our support staff," Wasielewski said in a statement. "Based on our 15+ years of experience building and selling award winning high-performance PCs, we strongly feel the best PC gaming experience is on Nvidia GPUs."
It's pretty interesting that Origin PC's support staff requested the removal of AMD GPUs from all of the systems the company offers. We reached out to Origin PC for clarification on what kinds of trouble it was running into using AMD graphics cards and are waiting to hear back. We'll update this post when we know more.
Alvaro Masis, a Technical Support Manager for Origin PC, issued the following statement to Maximum PC:
"Primarily the overall issues have been stability of the cards, overheating, performance, scaling, and the amount of time to receive new drivers on both desktop and mobile GPUs.We’ve also seen a high percentage of failures on AMD cards in the field within the first few months. Even after replacing with multiple AMD cards the failures continued. Switching these same exact customers to Nvidia resulted in fixing these failures and therefore obviously a much more positive customer experience."