Origin PC Now Dealing Exclusively with Nvidia Graphics, Claims AMD GPUs are Problematic

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ApathyCurve

I'm sure both of their customers are concerned with this development.

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JimmyD1964

Very bad news for Nvidia. Google it! Some investigative reporting has uncovered attempted payoffs from Nvidia linked to a drop or reduction of sales of AMD GPU's. Some of the larger vendors rebuffed Nvidia's offer (6 figures), a No-name vendor(read sub-par) let's call them "Origin" (for no particular reason) accepted the cash offer.
Where most vendors, (read reputable) would simply not offer a product, Origin has a press release. Sound kind of funny to you?
Timed, to a new product release by AMD which will beat Nvidia senseless until 2014 Q4. Convenient?
I can almost see the discussion...Hey this is Bryan (made up name), take this money and write this down, We are dropping AMD GPU's because..well make something up.."I know"..Customer satisfaction..and stuff, you know..make something up. OH..and make a Press release too.
Sad. Intel tactics.
I can see the next call.. to the law offices of "We Nail them to the wall" Hello? This is AMD..Yea yea I remember the Intel Deal, that was fun, but I have a new case for you to look into.....

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Suijen

I've owned about 5 Nvidia desktop cards (I guess I was sort of a fanboy). 2 of them physically failed on me, but I never had a problem with drivers.

I've owned 1 ATI desktop card and I'm using a notebook with an AMD videocard. Both have given me driver headaches that were resolved. But neither has ever failed or stuttered on me. The laptop I'm using has taken almost 4 years of abuse and the videocard's still kicking. My brother's 7950 gave him driver headaches also, but when he resolved that he had to admit it was a workhorse that gets the job done at a good price.

The next card I'm getting will likely be AMD...but I'm probably going to wait at least half a year for drivers to come out though.

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Ghost XFX

What a load. I'm still running my 6870 Crossfire set up, never seen a serious issue with them. Can run them 24/7, seen very few flaws along the way. **knock on wood** I very seldom see micro-stuttering (only in GR:O do I see these issues and they never last long). Reality, as I see it, Nvidia is buying their way into the market to combat AMD's GPU arm.

If there's one thing that AMD has done correctly, even though it's thanks to their buying out of ATI, it's going to be their GPUs. They may lack a few things, but they do perform and they are durable under the worst of conditions. I don't see that changing as they move forward. The GPU side have their @$%#$ together...wish I could say the same for their CPUs.

This whole thing reeks of a similar move Intel pulled some years ago, when they undermined AMD during the Proc war.

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Star Dragon

I have a stack of dead nvidia based boards from many different companys. All my AMD cards I've passed on the family members and they still work.

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vacavalier

The only issue with AMD cards is CCC slow boot in W7/W8 (so disable it)and XFire stutter issues even with driver updates. Single card AMD setups I've used run just as well as any NVidia card.

Going back to CCC, it does offer more control(s) and tweaks than NVidia's sparse control panel. With the new AMD releases, we'll see what's up with their claims once users get their hands-on usage.

Just my .02 cents...

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MychaelZ

The first few video cards I toyed with when I first started building/upgrading my own PCs were Nvidia, and I had nothing but issues with those. I switched to an ATI card, and my problems disappeared. I've been using ATI/AMD cards ever since, with nary a concern - although it's starting to look like there might be an issue developing with the 7750 in my girlfriend's computer. However, that's a big "MIGHT," as the problem only seems to appear when she starts WoW, so it could just as easily be an issue with a graphics setting in the game. Of course, even if it IS a problem with the card, it's over a year old, and having a problem with ONE card in FIFTEEN YEARS is a pretty great record.

Now, on the other hand, one of my best friends had issues with a couple of ATI cards in the past, switched to Nvidia, and claims he hasn't had any troubles since.

The moral here is, either company is capable of having problems, and individual problems may be an issue with the manufacturer, or it could be a matter of personal use and knowledge.

If some individual like me can have fifteen years of flawless experience with one GPU provider, a company like Origin PC should, at least theoretically, have enough experience and tech savvy to be able to install and support GPUs from the same provider without batting an eye. This leads me to conclude one of two things: Either the problem traces back to the tendency of boutique builders to offer custom-overclocked parts, or Nvidia has landed an exclusivity deal with Origin PC, but Origin doesn't want to admit it. If it's a matter of overclocking, then maybe the solution isn't to stop carrying AMD's parts, but to stop trying to push them to overclocks that you can't support. In either case, it's rather shady of Origin PC, and they've certainly lost any admiration I've ever had for them.

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CaptainFabulous

This is such bullshit. There is absolutely nothing wrong with AMD cards. It's another thinly-veiled attempt by Nvidia to buy it's way to the top.

You just gotta wonder how much money Nvidia paid them for this gem of a policy, just like how they pay developers to shoe-horn PhysX into games.

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blackdog

Seems to me I recall reading a little while ago on this very website about Nvidia having to pay out a couple million for faulty gpu's in notebooks. Lesson here people is it happens on both sides. What I find sad is that instead of choice Origin is taking an Apple approach and telling the customer what they should have and not leaving the choice to them. It also does sort of smell a bit considering the 5 million pay out to secure the new Assassins Creed and Watch Dogs games not to mention the seem to be sucking the hind tit on Battlefield 4. To dispel fan-boy comments I have owned both brands and have great success and problems with each, neither is perfect

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lord_togashi

Speaking from my own experience I like Nvidia better. I've been using Nvidia since they released TNT2 and every time I update the driver it always works. The first time i used a radeon was when I got a radeon x1650. I used the latest driver for the card from their site and immediately had some problems from the start. It took me a while to find the right driver which never happened with Nvidia cards. right now I'm using a 9800gt green and it still works even if I use the latest drivers from their site. I know this is an old card but it still works for me.

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Xenite

I'm sorry but this article reeks. I bet you anything this is an exclusivity deal with Nvidia. I've seen absolutely zero evidence to back up any of those claims about AMD GPU's.

If anything most of the known heat issues have been on Nvidia cards. AMD even did a spoof on a specific Nvidia card in the fixer add (http://www.youtube.com/watch?v=eH6XayaLTw8) Because everyone online was saying it sounded like a leaf-blower when you used it.

Regardless, I think it's a terrible business decision. With AMD firmly in both consoles and Mantle arriving, they are just shutting out a lot of customers. *shrug*

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RUSENSITIVESWEETNESS

I doubt you build hundreds and thousands of PCs a year.

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JimmyD1964

About 5,000. About 1/60,000th of the 300 million PC's sold in a year.
My point: Don't make a big deal out of a pimple on a teenagers...Uh..Face.

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blackdog

I doubt Origin builds that number of pc's a year.

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HiGHRoLLeR038

So I have a gtx580 by evga in my main rig that has not ever skipped a beat and works amazingly well. before that, had an 8800GS.
Now i also have a radeon 5450 by sapphire in my HTPC and im using an old driver (one that came on the disk) because installing any newer drivers causes an immediate BSOD. yup. there might be something to this. The driver im using is from late 2012 and its the only one that works. I EVEN RMAd the card and got a new one - same problem. tried a different computer too.... but only the included driver on the disc will work... anything newer and I get a BSOD. so my experience with AMD cards is pretty negative.

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vrmlbasic

This comes hot on the heels of MPC's article about Nvidia paying 5 million dollars to have an exclusive partnership for Assassin's Creed & Watch Dogs. LOL

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CaptainFabulous

Yeah, noticing a trend here? And lets not forget about how much they pay publishers and developers to put PhysX into their games despite having no plans or desires to do so otherwise.

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codyandbecca

Ok, to all of the people bashing AMD.

AMD does what they can. You can't blame them for vendors, shipping and a large number of other variables that come into play. I have had really good experiences with both sides and very bad ones with both sides.

A few years ago (2008) I built 2 machines. The first was a Phenom x4 with a Vision Tek 3870x2 and the second was a Phenom x4 with a EVGA 9800GX2. I loved both of them but the EVGA card gave me problems, I then RMA (Refunded) the card and got a XFX 9800GX2 the XFX card did not give me the problems with crashing that the EVGA card did. And the Vision Tek card ran true as night till I put her to rest in the trash can.

Point is that all brands, even good ones, can make shit cards. They can all have faults. But the GPU maker is not the one at fault at least 80% of the time. The vendors CHOOSE the board components, CAPS, VRM, RAM vendor, cooling options etc...

I would honestly have to say in this case I smell buy-out not because i am a "Fan Boy" Because I like both companies very much for different reasons. I think buy out because i would think that a builder like Origin would want to give the customer what they want. And when that big bad wolf R9-290x hits the market check there site I think that they will be changing the song they are singing...

If you like AMD go Radeon, if you don't go Nvidia.

Current cards running in my house.
Sapphire 7870 GHZ OC ED.
EVGA 680 Super Clocked.
Sapphire 5770 OC ED.
ZOTAC 760 AMP!

Not AMD's fault that Origin Engineers can't figure out how to download the latest drivers, or find a vendor with better cards.

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hypersonic

AMD recently secured games or Xbox from Sony or other manufacturers. Quiet frankly I can't remember which, but if it wasn't successful then it wouldn't be securing these contracts at all. So quit bagging AMD.
Although Intel & NVidia produce great products they are very expensive & so the price doesn't justify the product. Besides how much of a product do you use ? 70, 80 or 90% ? Wrong, try 50 or lower most of the time. So your paying for extras you don't need.

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Xuvial

Nothing Origin PC say or do will stop people from screaming "nVidia dogs, fanboys, marketing move, nVidia payed you off, you just want to see AMD suffer!!!" etc. Nothing.

Apparently a company can't simply make a decision that it feels will improve their customers' experience no matter how much of their own statistical data they have gathered that justifies that move.
Oh but some people aren't going to be satisfied until Origin PC release all that data for the world to see, yeah, I'm sure that will DEFINITELY make people change their mind and not simply go into even more of a frothing rage.

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CaptainFabulous

People are saying this because there is no possible way their internal data could support such a ridiculous accusation. There are dozens of manufacturers that use both Nvidia and AMD hardware (not to mention all the people who build their own machines with AMD products have no issues at all) and none of them are complaining that AMD products are giving them grief. Therefore one must question the validity of this very extraordinary claim. Why isn't Dell/Alienware, HP, or Sony having this problem?

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spokenwordd

I personally stick with Nvidia cards, not to bash or disparage AMD GPUs as they produce some quality performers, but I find driver support to be smoother with Nvidia and will pay more for a product I have more confidence in overall.

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cisx

A BUNCH OF NVIDIA FANBOYS

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spartycus

I have been running a 5970X2 Sapphire ATI Card since it was release, never had any issues, runs great, and only I had an issue with a game because of crossfire (which I do not run, it is a Dual GPU Card) and a driver update fixed it right up, it's depressing to hear that AMD has diminished the performance and reliability (which I would include in performance) of these cards, I have had awful luck with GPU Stability of nvidia cards in laptops, but when it comes to high-performance gaming, I will be switching back to NVIDIA...but not for a while..this beast still runs everything great at 2560x1600, which is more than enough for me, supports eyefinity3, but that's $2400 in monitors I don't want to spend.

But that's just me.

Maximum's Review of the card here: http://www.maximumpc.com/article/news/sapphire_supercharges_hd_5970_videocard

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SilverSurferNHS

see

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Kazz

Hear, hear! Precisely my experience and why I've not purchased an ATI/AMD video product in years.

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Dorito Bandit

Sorry, didn't know where else to put this - SINCE I CAN'T POST ON THE FORUMS! :P

What gives? haven't been able to log into the forums for a while, now. Weird thing is, I can comment on articles, but I am not able to post in forums.

Anyone else?

I'll be patiently waiting for a helpful response, while eating my bag of Doritos.

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froggz

I have both AMD and NVIDIA. My house is an equal opportunity employer :)

I originally bought an AMD card as my main card in my HTPC/Gaming rig, but I had way too many issues running the AMD card (drivers I think). The damn thing wouldn't work right when I connected it through the HDMI to the Receiver to the display. Swapped it out with an Nvidia and it worked like a charm (after tweaking the settings).

I put the AMD card on my family computer, which never crashed, ever, now it's crashing every so often when my kid plays minecraft. On the other hand, I have an ASUS gaming laptop with AMD GPU, had it for 2 years now, and it's been a solid performer. The only time I have issues is when I upgraded to windows 8.1 preview, but that's hardly AMD's fault.

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yammerpickle2

I've had both AMD, and NVidia cards and find NVidia has better driver's. Now, I've not had an AMD card since I switched out from XP, to WIN 7 so really it is kind of an old apple to new oranges comparison at this stage. Personally, I hope Mantle is everything that AMD claims it to be and more. I hope it makes M$ and Ballmer $#!t their old direct x pants, and NVidia quake in their boots. Competition is always good for the consumer. I mean if AMD can pull off graphics better than Titan SLI for a lot less money that will be a game changer.

Classy business rarely publicly air dirty laundry, so I kind of think NVidia cut Origin PC some sort of special deal.

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Morete

AMD = Driver issues, lack of driver updates. Non-user friendly AMD control panel, aka Catalyst. How long did it take for AMD to catch up to NVidia and offer a **CLEAN INSTALL OPTION** for driver updates and hardware support?

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UglyNerdMan

Please dont judge my comments or lie AMD fans I am a former AMD fan myself. But with the 7000m series in many laptop an eduro issues and even gpu isues themselves many users had with the p150em p170em sagernotebooks/clevo and Alienware notebooks. AMD flat out denied its gpu isues, it went as far as asking websites to remove forum post data and the issue all together. It was NEVER completely solved instead it moved onto the 8000 series gpus. Many botique vendors has tons of trade in and many AMD users of the 7970m gpu were stuck, with rabid amd fans going as far as saying the problems didnrt exist or that they wer gaainst amd and a host of dellusions including doctored post nonexistant benchamarks etc. its nonsense. It plagued the notebookreveiw forums and they finally got a voice from Anandtech and eventually even Tom's hardware. I left tom's hardware outta disgust they havent gotten a view from me since. Amd did something very wrong to their customers on the laptop side and well Origin was a Celvo reseller and one of the best. i dont blame them. Nvidia has never pulled what AMD did to that extent.

I have gone green with my 680m since the 7970 dont work abd i havent had issues with drivers of in any games and my steam library has a few hundred games. Thats not to deny that the green golbin doesnt have issues but i find the company as a whole to be more responsible responsive and not in denial to its customers. At least they ACKnowledge the problem an dont ask sites to remove post...

edit: to clarify: or tldr. alot of botique vendors had to do 1000s of recalls on AMD's 7970M MOBILE, amd never fuly fixed their issue. Support /recognition pointing out this issue and people suffering from the gpu issues were posted on Anandtech and later on Tom's hardware. toms community was in denial for along time. Notebookreview was the only source of benchmarks. amd had asked otehr forums to take off the relevant info. crazy amd fans attaking amd users with issues rampant

Origin Sells some of the best Laptops. If you understand the debacle i posted about you could add 2 and 2 together. Many Laptop botiques have stopped using AMD also.

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SilverSurferNHS

"but i've never had a problem with" - SHUT THE FUCK UP
everyone has different experiences - but now we've got it from the horses mouth, so to speak. Something no one really wants to admit i guess. It's possible that they paid them enough to say it, but i kind of trust the founders of Alienware and now their new company Origin, for stickin to their roots

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Eoraptor

What does the founding of Alienware have to do with the price of tea in china? "Oh look, I sold my company to dell for a tidy 300mil dollar pay off" yes, that truly instills in me any sort of confidence that these folks have the best interests of their consumers in mind or heart.

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stradric

Ah, look at that strawman burn.

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Arlips

That wasn't a strawman argument at all, don't know what you're trying to say here. SilverSurfer has a valid point. Back when Nvidia was pulling the same denial crap when their 8600m line was overheating and killing laptops back in ~2007, the only source of information you could trust were the vendors themselves calling out Nvidia (and successfully suing, to boot).

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spokenwordd

Vendors are in business to make money by having happy clients and a quality product. It is a strong statement that a boutique builder that builds and ships 1000s of high end machines to enthusiast clients has decided that AMD was not an option for them.

There is always room for BS and payoffs but my thought is that after building a shit ton of PCs they know where the issues are. Most of us chiming in on this site have owned a handful of these cards over a number of years and a single bad experience can color our judgement. A company in the system building business sees more than a small sample or single DOA card to base these things on.

If you go to NewEgg or any site with customer product reviews, people give 1 star ratings because they got a DOA card. Is that a fair representation of the whole product? No, you got a DOA product of course you're pissed!

I'd trust a vendor over single experience reviews because they have a large sample pool from which to draw accurate data.

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USMC3531

I'm not a big fan of AMD gpu's either. I have one on my HTPC, but my gaming rig has been Nvidia territory for years now.

The issue that I've seen online constantly has to deal with drivers. I know that I've seen countless posts where someone having an issue with a game has been told to downgrade their AMD drivers.

I never have issues with my Nvidia drivers. I usually will leave the drivers on for months at a time until I'm prompted by a dialog box that won't allow a game to start unless I update the drivers.

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UglyNerdMan

exactly i would be stuck with the repair drivers as a solution for my tons of amd gpus. i had the high end 4800 series. the 59xx 57xx the 79xxM failed completely with its drievr promises/enduro issues and support.

my first Nvidia is my 680 and well.. its been stable. theres a large and friendly community, ive used the stock drivers for all my games and have had no probs. i only just recently upgraded my dirvers using Geforce experience.. as much crap as people say about it.. it actually works. i dont have to do it myself on everything i just have my games optimized. though i dont use it after that initial setting the game, at least its there for future titles. you dont haveee to use geforce experience to have it optimized once it does all the settings and u run it once.

And to be honest.. i love the particle effects from physx. ive neevr seen it before but in batman alice and borderlands 2 it really does look pretty damn cool.

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fung0

Driver issues are greatly exaggerated. Sure, there have been problems. Nvidia has had them too. If you total them all up, it's anybody's guess who's had more and who had less. The point is, there are always SOME negative reports.

I've never quite understood the massive preference in gaming for Nvidia. (Though I do admire Nvidia's brilliance in marketing, always far superior to ATI/AMD's.) I've used Nvidia cards at various times, but never found them superior in any way. What's kept me returning to ATI/AMD hardware is its power-efficiency. These cards have always used less juice, and that advantage has only widened in recent generations. (It's the main reason that both new-generation consoles use AMD silicon - not for performance, but for efficiency, which translates into smaller boxes and a lot less fan noise.)

If there were some massive new problem with AMD cards, it seems pretty unlikely that Origin would be the only ones reporting it.

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Upyourbucket

Nvidia probably outlined that as a condition(ditching AMD) when dealing with Origin PC maker. Wasielewski's statement was not necessary and hurts his business I think.

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Eoraptor

So.. Nvidia's GPU's almost universally run hotter, require more voltage, and otherwise are within 2% performance of AMD's units tier for tier?

yeah, man-up and speak truth to power, Nvidia is paying you off to blow them and badmouth their competitor. I have no skin in this game, but I know BS when I hear it.

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cisx

ORIGIN PC ARE IDIOTS

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cisx

BAH BULLSHIT

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Cyk0

Sounds like a bad business decision to cut out a series of card better known for its better resolution handling and (for the moment) better performance to price ratio for cards under the $400 price range. I'll bet the decision gets overturned a little later as customers like having choices and other boutiques will offer what Origin won't do anymore.

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Penterax

Hmm. They may be doing an about-face if Mantle brings to the table anything close to what AMD is purporting (and Nvidia decides against supporting it).

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AFDozerman

Well, from what i've heard, mantle is being pushed as an open standard, so i'm thinking NV may release a hald-ihearted compatibility update for it. We'll just have to see.

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The Mac

its open but the hardware has to support the functions.

Right now its CGN only, so i dont know how much success Nvidia will have implementing it without hardware changes.