Microsoft Admits That Some Xbox One Disk Drives Are Having Problems

Maximum PC Staff

Damaged disks not included

The Xbox One broke all sorts of Xbox first-day sales records when it launched last Friday with over 1 million units sold across the 13 territories it launched in. It isn’t the Red Ring of Death, but Microsoft has acknowledged that it’s aware that a small subset of users is affected by broken disk drives.

"The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers," said a Microsoft representative to IGN .

It’s been eight years since the launch of the Xbox 360 which was marred by the infamous Red Ring of Death. Users have also reported the usual laundry list of problems: random crashes, restarts, and blank screens. Over 150 gamers reported disk drive issues to Kotaku .

Sony’s PlayStation 4 has had its fair share of problems too with users complaining about a “blue light of death.”

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