HP Joins Dell in Listing Notebook Models with Defective GPUs

Paul_Lilly

Having already moved on to its 9-M series GPUs, Nvidia presumably has solved whatever problem led to an "abnormal failure rate" in the what the company still contends only affects a limited batch of previous generation GPU and MCP products. Exactly how limited that batch really is might never be fully disclosed, but it appears the problem may be more widespread than consumers were led to believe.

Just over a week ago Dell made available a list of its notebooks that could possibly be affected by the GPUs believed to be suffering higher than expected failure rates and is recommending owners update their BIOS to reduce their risk of running into a problem. The updated BIOSes modify the fan profile to help regulate GPU temperature fluctuations, but as Dell notes, the new parameters won't help customers who are already suffering video-related issues.

Dell isn't alone, and now HP has also released a list of models that qualify for 'Warranty Service Enhancement' (curiously absent is the DV97xx series). And like Dell, HP is also recommending its owners update their BIOS as a preventive measure.

So are all G84 and G86 parts bad like The Inq surmised early in July? No one but Nvidia knows for sure, but looking over the list of affected models would seem to indicate the allegation could hold some merit.

Did Nvidia drop the ball harder than they're letting on?

Image Credit: Nvidia

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