here is my kicker
It may seem surprising to you but I have a bone to pick with one of the vendors that advertises in max pc magazine! I purchased an alienware area 51 3500. This had a Pentium 4 processor, 1 gigabyte of memory and ATIs radeon X700 pro. It got shipped to me in fine condition (on the outside
) with everything I asked for. When I started the computer up during startup I got a CPU fan error. After a couple minutes after I had turned it off. I took off the access panel and had a look inside. I was amazed to see that a wire was in the damn CPU fan causing the processor to overheat and cause an automatic shutdown. I think their bundle wiring that they do inside is fine but they say have "Alien wiring" that costs ninety nine dollars and I think that that is a bunch of BS. Number two is that they say that they have an expert technician inspect the darn computer. They also call this second piece of sincere BS "Alien inspection". Those were only the first of my problems. Next, after I tie wrapped all this loose wiring that was hanging around pulling the wire out of the fan, I started to use it. After a few days when I turned on my computer and it booted up just fine. When I tried to log on after I clicked the user icon my Apple Cinema 20 inch display which I had hooked up to the Radon's DVI output blanked out. I tried restarting the computer but it still had the same problem. I had a nagging suspicion that it could be thermal so I turned it off, waited ten minutes, and tried again. Miraculously it logged in fine. But there was a big problem. Since windows crashes so often I would have to restart my computer to clear them up. Then I couldn't use it for 10 minutes. I tried using their tech chat to see if they could tell me how to fix it. All the things that they told me to do failed. Those where 1. reinstalling ATI's driver 2. Reseating the video card and 3. Ask apple if any of their cinema displays had had this problem. I didn't talk to apple. Instead I put it on a friends computer and it worked flawlessly. After this they asked me to send back my radeon for another one. I sent for the new radeon and seated it into the pci slot that the other one had previously ocupied. I started it up to be welcomed by the same godamned problem. After this (since I didn't have any important information on my computer yet) I used their boot disk to format windows. After that the problem persisted still. After that I suspect bad software for the radeon on the boot disk and on the computer when it arrived. After all this I downloaded ATIs sniffer program that removes all ATI related drivers and hardware from your computer. After running it I downloaded the driver for the radeon off ATIs official web site and installed it. Thank god that it doesn't blank out when I try to log in. It only blanks out after I play a full screen game for over twenty minutes. And I do love to play those games dangit! They even claim that they burn in their computers in a hot room! That would have exposed both problems. I suspect fly by night. They say they are going through a complex proccess to insure that you system operates at top performance. I think that they build it in one day, turn it on (just to see if it turns on) and turn it off, store it in a dark room while they tell you about the steps that they are going through. Fuck those Alienware people. They should give me the best computer they can deliver to me for free that doesn't have any problems at all for all the trouble that they have given me. I will never recomend them for their terrible wiring, software problems, and awful tech support.