â€¢ People who only care about the bottom line because they donâ€™t know about computers.
â€¢ People who know about them but are under pressure from those who donâ€™t to perform and make numbers and meet quotas as far as production.
â€¢ The third kind the worst lot those who can do business and THINK they know what they are doing and push others to perform at unrealistic expectations.
Hallujuah!!! Preach on!!
Followed by getting a scapegoat firing him getting some knowledgeable service tech or again cost cutting and sending support to India (very popular these days
You could have worked with me I swear. I could have worte that post word for word.
And for the record there not techs on the phone in india there flowchart readers-and they screw that up too.
Most of the "techs" these guys have working for them couldn't fix a cup of joe much less a computer, they just replace parts the that the flowchart guy told them too.... Once i seen a tech replace a Ps, mobo, cpu, and a harddrive trying to get a box up come to find out the Powerstrip had a bad plug..... Can we say "diag"?
Come to think of it we are just gloified appliance repair men. except we dont have the mandatory 3in of asscrack when we drop our screwdriver =)