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 Post subject: Computer Hard Crashes, Black Screen, Skipping/No Audio
PostPosted: Fri Jul 11, 2014 11:47 am 
8086
8086

Joined: Fri Jul 11, 2014 11:43 am
Posts: 2
A while back I began having the problem that after gaming for a while, my computer would do what is listed in the title and I would have to turn it off and on again with the power button to get back to what I was doing.

More recently, it began happening that I had to turn on my computer twice: First a cold boot, resulting in this black screen, and then quickly off and on again to have it be functional. It would still exhibit the blackscreening afterward, while being used (first for gaming, then for anything after a given time period.)

Now, the black screen crash has been happening so frequently that I haven't been able to accomplish any functions: after I turn it on, off, and then on again, I can have enough time to get to desktop before it stops.

Before, I was running MSI Afterburner to see if it was a temperature problem. Nothing exceeded about 40C, so that's obviously not the problem. I just don't know what is, and I'd really hate to have a bricked computer.

Specs:
-8GB (2x4GB) Vulcan Yellow RAM
-MSI R9 270X HAWK Graphics (HDMI Cable output)
-Corsair CX600 PSU
-Gigabyte GA-Q87M-D2H Motherboard
-Intel 180GB 530 Series SSD (As C:\)
-WD Blue 1TB HDD (As E:\)
-Intel i5 4570S CPU (NOT overclocked)
-HP Pavilion 23xi Monitor


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 Post subject: Re: Computer Hard Crashes, Black Screen, Skipping/No Audio
PostPosted: Sat Jul 12, 2014 10:26 pm 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5461
Try running http://www.memtest86.com/ to see if the memory is going.


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 Post subject: Re: Computer Hard Crashes, Black Screen, Skipping/No Audio
PostPosted: Sun Jul 13, 2014 5:51 am 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11112
Location: Home Sweet Home
Check the hard drive as well using its diagnostic program. You can download it from the hard drive's manufacture for free and make a bootable cd with the iso image. Run the short test first, then the long test.

Nasty


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 Post subject: Re: Computer Hard Crashes, Black Screen, Skipping/No Audio
PostPosted: Sun Jul 13, 2014 7:59 am 
8086
8086

Joined: Fri Jul 11, 2014 11:43 am
Posts: 2
See, I was gonna do all these things... but the thing crashes too fast do do any of them. I've taken it into a shop to run some diagnostics and see what's up.


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 Post subject: Re: Computer Hard Crashes, Black Screen, Skipping/No Audio
PostPosted: Sun Jul 13, 2014 8:40 am 
Thunderbird
Thunderbird
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Joined: Sun Dec 30, 2007 6:17 pm
Posts: 923
Location: Phoenix, AZ
I would first guess the video card. I would have advised removing the card and running on onboard video to rule that out.

But there are a lot of other possible causes of a black screen freeze, including PSU. I could also see the monitor and video cable having possible involvement unless you know the computer is actually locked up as opposed to an unresponsive black screen.

Please let us know what the repair shop determined. Thank you and sorry for your troubles. If there is any good news it is the fact it is no longer intermittent should make diagnosis easy.


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