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 Post subject: College Dorm Room Internet Problem
PostPosted: Thu Jan 16, 2014 10:59 am 
Little Foot
Little Foot
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Joined: Wed May 09, 2007 5:39 pm
Posts: 117
My roommate and I have built desktop PCs to bring with us to college. Luckily, our room has two internet Ethernet hook-ups in the wall. My computer has a lot of trouble accessing the internet, and has trouble loading things. My roommates computer can load everything on the internet just fine! My laptop loads things over the WiFi faster than my desktop. I have tried connecting to his Ethernet jack, and it was still slow. I tried using his cable (and a couple others) and it would still not load very well. I think this means that the problem is my computer, and some sort of network driver or network hardware or something!

My PC specs are:
Gigabyte GA-Z77-D3H ATX motherboard,
Intel Core i5-3570k
Corsair Vengeance 8GB DDR3 RAM,
Radeon 7870 GPU.

Thank you so much for the help! :)


Last edited by Zallomallo on Thu Jan 16, 2014 11:11 am, edited 1 time in total.

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 Post subject: Re: College Dorm Room Internet Problem
PostPosted: Thu Jan 16, 2014 11:03 am 
Team Member
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Joined: Wed Aug 12, 2009 12:09 pm
Posts: 450
Zallomallo wrote:
My PC specs are:
Gigabyte Z77 Motherboard,
Intel Core i5-3570k
Corsair Vengeance 8GB DDR3 RAM,
Radeon 7870 GPU.

Thank you so much for the help! :)


If it is a network driver problem, then you would need to post the actual mobo model


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 Post subject: Re: College Dorm Room Internet Problem
PostPosted: Thu Jan 16, 2014 11:11 am 
Little Foot
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Joined: Wed May 09, 2007 5:39 pm
Posts: 117
It is a Gigabyte GA-Z77-D3H ATX motherboard! Sorry I should have put that in.


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 Post subject: Re: College Dorm Room Internet Problem
PostPosted: Thu Jan 16, 2014 12:15 pm 
Clawhammer
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Joined: Sun Jun 18, 2006 7:37 pm
Posts: 4540
Well, we can check the usual suspects.

  • Are your drivers up to date?
  • Did you try another cable?
  • You could try another DNS server like OpenDNS or Google's (8.8.8.8/8.8.4.4)
  • Give the mostly useless network troubleshooter in Windows a try.
  • Go ask the IT department.


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 Post subject: Re: College Dorm Room Internet Problem
PostPosted: Thu Jan 16, 2014 9:27 pm 
Coppermine
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Joined: Sun Dec 30, 2007 6:17 pm
Posts: 685
Location: Phoenix, AZ
It is definitely your PC.

Uninstall and then reinstall the current LAN driver.

If that fails, and the MB is still under the 3 yr warranty RMA it. If not, buy a cheap NIC card.


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 Post subject: Re: College Dorm Room Internet Problem
PostPosted: Fri Jan 17, 2014 6:12 am 
[Team Member]
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Location: Home Sweet Home
I would try switching internet sockets with your roommate and see if it is a wiring problem in your room. Always go to basics first when troubleshooting.....hardware and wiring first then the pc.

Nasty


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 Post subject: Re: College Dorm Room Internet Problem
PostPosted: Fri Jan 17, 2014 10:51 am 
Coppermine
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Joined: Sun Dec 30, 2007 6:17 pm
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Location: Phoenix, AZ
Nastyman wrote:
I would try switching internet sockets with your roommate and see if it is a wiring problem in your room. Always go to basics first when troubleshooting.....hardware and wiring first then the pc.

Nasty

He already did all of that. [Except indicate he had his roommate plug into his Ethernet connection . . . but that would just exonerate his connection. His PC's LAN is clearly been ID'd as a (the) problem.]


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 Post subject: Re: College Dorm Room Internet Problem
PostPosted: Sat Jan 25, 2014 8:10 am 
8086
8086

Joined: Sat Jun 20, 2009 10:33 am
Posts: 38
My money is on your Atheros driver. Don't use the one off the install disk. Update right from Gigabytes website and see if that helps. If not, time to troubleshoot...
Steps I would take first if troubleshooting:
Does completely uninstalling the device from Device Manager (including deleting the driver) then restarting and reinstalling fix it?
Does a different browser change loading behavior?
Does changing the default DNS to an open DNS provider help?
Does clearing and resetting the WinSock help? (Google WinSock fix or WinSock reset)
Are there any other signs of performance or stability issues that this may just be a symptom of?


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