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 Post subject: USB/Mouse vanished? (XP)
PostPosted: Tue Jan 07, 2014 7:18 pm 
8086
8086

Joined: Mon Oct 15, 2012 7:44 pm
Posts: 4
I'm writing this from my laptop which still works. My desktop (Core2 DUO - XPSP3), which I used all night last night with no problems, suddenly developed a problem with recognizing the mouse through the USB port. The mouse no longer works and the computer repeatedly puts up the error message:

"USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."


Of course, I cannot click on it. I tried that mouse on the laptop - works fine. I tried the mouse from the laptop on the desktop - didn't work. I tried a wired mouse plugged into the ps2 port - same message. Also, rebooting or restarting do nothing different. This happened when I attempted to download pictures from my camera, which I have done over a hundred times before.

Note: the keyboard works fine. I tried moving around with it, got to Device Manager. The entry for USB has the telltale yellow circled exclamation point.

I have a tremendous amount loaded onto the desktop, very important stuff. I do not want to have to reformat the drive... again. I've had viruses that force the issue before. Speaking of which, I have scanned the computer with AVG - no results, en though AVG seems to produce more false positives than the antivirus I am familiar with: Avast.

So, is there something I can do to repair whatever it is in Windows that has gone faulty? Is there something else I could do to remedy this situation? Again, I really don't want to reformat the drive.

Thanks for whatever insights you can offer,
Ken


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 Post subject: Re: USB/Mouse vanished? (XP)
PostPosted: Tue Jan 07, 2014 7:30 pm 
Coppermine
Coppermine
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Joined: Mon May 16, 2005 7:06 pm
Posts: 622
Location: San Antonio
From the Microsoft community: Try the steps below to reset the USB power:
a) Turned the laptop off, unplugged it from the wall socket.
b) Pull out the battery for a few minutes then re-install it.
c) Then restart laptop.


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 Post subject: Re: USB/Mouse vanished? (XP)
PostPosted: Wed Jan 08, 2014 4:07 pm 
Thunderbird
Thunderbird
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Joined: Sun Dec 30, 2007 6:17 pm
Posts: 949
Location: Phoenix, AZ
sepulchre wrote:
My desktop ...suddenly developed a problem with recognizing the mouse through the USB port...puts up the error message:

"USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."


.... I tried that mouse on the laptop - works fine.

I tried the mouse from the laptop on the desktop - didn't work.

I tried a wired mouse plugged into the ps2 port - same message.

This happened when I attempted to download pictures from my camera, which I have done over a hundred times before.

Note: the keyboard works fine. I tried moving around with it, got to Device Manager. The entry for USB has the telltale yellow circled exclamation point.

....to reformat the drive....

Reformatting the drive won't help.

If the keyboard is a USB keyboard does it work in this USB port the mouse was in?

Will the nonworking mouse work in another USB2 port on this computer?

Did you try reinstalling the latest device driver for the mouse?


So the USB hub has a yellow flag but the Mouse does not in Device Manager?

I have other suggestions but I think I want answers first.

Make and model of computer or MB? Mouse?


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 Post subject: Re: USB/Mouse vanished? (XP)
PostPosted: Wed Jan 08, 2014 4:28 pm 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5544
USB mice do not require drivers since like 1998. If it's the USB hub that's having issues, then that's it. Try plugging it into another USB port (hopefully not on the same pair).


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