It turns out in the end that there is something wrong with the way Valve identifies accounts active in its Steam Marketplace. Valve engineers have acknowledged the problem, but do not know how to fix it. Their only solution is to ignore the prompt, meaning customers cannot participate in the Marketplace whatsoever without disclosing Social Security information, regardless of the federal guidelines.
I would sooner trust Jerry Sandusky to babysit my kids than turn my SSN over to Valve.
It's a shame they have managed to gain so much market share in the digital distribution landscape. Too much of Valve's business operations is in the hands of teens and millennials lacking basic interpersonal skills and business acumen.
When a company has to hire kids to harass customers looking for help, there's a fucking problem.
I concur wholeheartedly. Valve annoys me greatly as Steam still seems like a kludge to me and they haven't put out a truly innovative game in eons (hell, the only games they seem to make come from buying out indies who have a game based on a quirky concept).
It's absurd that both Valve and I have to report tax info for my sales to the IRS (It's insane that either of us have to...). Why the 200 sale trigger-point? What makes 200 so different from 199?
On something kind of related, kind of not, pretty much a lot of businesses I've applied for are "at will", meaning you can't join a union and they can fire you if they feel like for no reason whatsoever.
Sounds like the way it should be. It never felt right to me that there existed organizations-unions-that held businesses in strangleholds, reaping massive rewards while not taking any risks. After my dealings with them I get a little sick to my stomach when I hear the "U-word", especially if it is proceeded by "teamsters'".