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 Post subject: BSOD help
PostPosted: Mon Sep 16, 2013 1:38 am 
8086
8086

Joined: Sun Sep 08, 2013 6:12 pm
Posts: 7
pls help, I got 2 BSODs, these are what they say:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: 50
BCP1: 8FA22208
BCP2: 00000000
BCP3: 88EB0A18
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

and....

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: a
BCP1: 84BFFFE4
BCP2: 00000002
BCP3: 00000001
BCP4: 8389BD2E
OS Version: 6_1_7600
Service Pack: 0_0

Thanks in advance!


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 Post subject: Re: BSOD help
PostPosted: Mon Sep 16, 2013 8:19 am 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5309
Have you installed anything recently, hardware or software wise?


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 Post subject: Re: BSOD help
PostPosted: Mon Sep 16, 2013 2:22 pm 
Thunderbird
Thunderbird
User avatar

Joined: Sun Dec 30, 2007 6:17 pm
Posts: 862
Location: Phoenix, AZ
xtan wrote:
pls help, I got 2 BSODs, these are what they say:....

Actually they say way more than that but you left out some of the good parts.

But never let it be said I didn't encourage someone to learn how to read a minidump.


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 Post subject: Re: BSOD help
PostPosted: Wed Sep 18, 2013 8:51 am 
8086
8086

Joined: Sun Sep 08, 2013 6:12 pm
Posts: 7
I dont exactly know how to read a minidump but I got those and uploaded them now. here:
https://skydrive.live.com/?cid=09B4CC74 ... 11B1%21116


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 Post subject: Re: BSOD help
PostPosted: Wed Sep 18, 2013 9:47 am 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5309
http://www.resplendence.com/downloads Get WhoCrashed (scroll down) and run it. On the first screen, just scroll down and it'll give you a general view of the BSOD.


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 Post subject: Re: BSOD help
PostPosted: Wed Sep 18, 2013 7:07 pm 
8086
8086

Joined: Sun Sep 08, 2013 6:12 pm
Posts: 7
ok, heres the report:

On Wed 9/18/2013 6:37:13 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091813-17175-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4682B)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFFFFF8386B740)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 9/18/2013 6:37:13 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!Kei386EoiHelper+0x29D3)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFFFFF8386B740)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe IRQL_NOT_LESS_OR_EQUAL



On Wed 9/18/2013 6:33:25 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091813-16286-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4682B)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFFFFF838A3740)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 9/18/2013 6:22:07 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091813-16411-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4682B)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFFFFF838B7740)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 9/16/2013 5:10:12 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091613-17004-01.dmp
This was probably caused by the following module: agrsm.sys (AGRSM+0x3D8ED)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF838783EF)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\agrsm.sys
product: LSI SoftModem Driver
company: LSI Corp
description: SoftModem Device Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: agrsm.sys (SoftModem Device Driver, LSI Corp).
Google query: LSI Corp IRQL_NOT_LESS_OR_EQUAL



On Mon 9/16/2013 4:58:11 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091613-16598-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4682B)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFFFFF83875740)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 9/15/2013 8:09:36 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091513-16692-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4682B)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFFFFF83869740)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 9/15/2013 7:59:30 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091513-33961-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4682B)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFFFFF838AE740)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 9/13/2013 5:54:13 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091313-18252-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4682B)
Bugcheck code: 0xA (0xFFFFFFFF84BFFFE4, 0x2, 0x1, 0xFFFFFFFF8389BD2E)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 9/13/2013 5:46:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091313-15880-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x12A18)
Bugcheck code: 0x50 (0xFFFFFFFF8FA22208, 0x0, 0xFFFFFFFF88EB0A18, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft� Windows� Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 8/9/2013 4:01:19 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081013-17409-01.dmp
This was probably caused by the following module: agrsm.sys (AGRSM+0x3D8ED)
Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF836683EF)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\agrsm.sys
product: LSI SoftModem Driver
company: LSI Corp
description: SoftModem Device Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: agrsm.sys (SoftModem Device Driver, LSI Corp).
Google query: LSI Corp IRQL_NOT_LESS_OR_EQUAL


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 Post subject: Re: BSOD help
PostPosted: Wed Sep 18, 2013 7:10 pm 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5309
I'm going to blame your RAM. Try putting them through a memtest run.


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 Post subject: Re: BSOD help
PostPosted: Wed Sep 18, 2013 8:50 pm 
8086
8086

Joined: Sun Sep 08, 2013 6:12 pm
Posts: 7
um, can someone help me do a memtest run, I have no idea how to do that :?


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 Post subject: Re: BSOD help
PostPosted: Wed Sep 18, 2013 9:28 pm 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5309
Grab version 4 at http://www.memtest86.com/download.htm, or if you know your motherboard uses UEFI, grab version 5 at http://www.passmark.com/forum/showthrea ... ion-5-Beta then follow the instructions on http://www.memtest86.com/technical.htm

Oh, and you'll need a thumb disk you can format.


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