Quantcast

Maximum PC

It is currently Fri Aug 22, 2014 3:34 am

All times are UTC - 8 hours




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Hard Drive Self Monitoring System with bad report
PostPosted: Fri Sep 13, 2013 6:33 pm 
8086
8086

Joined: Thu Jun 07, 2007 4:42 pm
Posts: 62
I'm working on a machine that has apparent hard drive problems. On boot I get (Notice - hard drive self monitoring system has reported that a parameter has exceeded its normal operating range.) I created a bootable rescue disc from AVG but the machine won't boot from the disc. I went into the setups and tried to change the boot order but the machine won't go to the disc for booting. I tried booting into safe mode but it just keeps going to the same message from the self monitoring system and won't go to safe mode at all. Is the hard drive toast or is there some way to recover this thing?
Thanks;
Deep Sea


Top
  Profile  
 
 Post subject: Re: Hard Drive Self Monitoring System with bad report
PostPosted: Fri Sep 13, 2013 7:17 pm 
8086
8086

Joined: Thu Jun 07, 2007 4:42 pm
Posts: 62
I was looking at my post and completely forgot to describe my machine. It is a Dell Inspiron 580 Desktop with an I5-650 proc, 8 GB memory, and a 1 TB Seagate Barracuda HD. It is running Windows 7 Home Premium (64 Bit). Sorry for this goof. I hope this new info helps with the fix.
Thanks;
Deep Sea


Top
  Profile  
 
 Post subject: Re: Hard Drive Self Monitoring System with bad report
PostPosted: Sat Sep 14, 2013 4:03 am 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11086
Location: Home Sweet Home
Does the boot menu pop up when you immediately start tapping the F8 button? If it does, choose the dvd drive in the menu using the arrow keys, then hit enter and the dvd/cd drive should boot to the cd you made ... unless you goofed making the cd.

Nasty


Top
  Profile  
 
 Post subject: Re: Hard Drive Self Monitoring System with bad report
PostPosted: Sat Sep 14, 2013 1:57 pm 
Thunderbird
Thunderbird
User avatar

Joined: Sun Dec 30, 2007 6:17 pm
Posts: 846
Location: Phoenix, AZ
That is a SMART error. It is a prediction of imminent failure. If it is still under warranty I would RMA it.

Back up the drive image immediately before doing anything.

Boot up the free Seatools for DOS on it (if it can access it). Be prepared to write down any 4-5 digit error code generated. Have a flash drive present at boot to write disk info, SMART and Short DST test (I think it is called a Basic test in ST4DOS) results to if it is possible. Do not try a "fix" option unless you did a backup. Everything else in the basic tests are read only.

Try as a secondary drive on a different system.

While it is possible to look up which value has exceeded Seagate's programmed SMART value I generally don't recommend it unless you feel comfortable running some potentially destructive Linux apps on your HDD.

There are other tricks and apps to try and force a backup if you simply cannot get into the drive.


Top
  Profile  
 
 Post subject: Re: Hard Drive Self Monitoring System with bad report
PostPosted: Wed Sep 18, 2013 4:54 pm 
8086
8086

Joined: Thu Jun 07, 2007 4:42 pm
Posts: 62
Thanks for both of your replies. I'll give all of your suggestions a try this weekend. However, I'm a little concerned about hooking this bad HD up to my machine. I'm not sure what is on it. I've run hard drives on my machine in the past to repair them or clean (erase) them but I've never seen one with this problem before. Thanks again
Deep Sea


Top
  Profile  
 
 Post subject: Re: Hard Drive Self Monitoring System with bad report
PostPosted: Wed Dec 04, 2013 4:55 pm 
8086
8086

Joined: Thu Jun 07, 2007 4:42 pm
Posts: 62
Well I'm afraid that this hard drive was in worse shape than I had hoped. Nothing happened when I tapped F8 and I can't back up the drive image. In fact I can't seem to access it at all. I can see it with Disk Management as a Basic Type NTFS, Healthy (Primary Partition) but can't access it with Explorer. I can assign a drive letter but Sea Tools can't see it. I tried chkdsk /r but it is unrecognizable as well. I tried the reboot option to flush the temporary cashe files without any luck. The drivers are updated and I've double checked the cabling. After doing a lot of reading it looks like the data is lost unless I dump a bunch of money into a recovery program. I work on these computers to have fun and don't have a lot of money to sink into repairs. My last post was in September which also tells you that I don't do this full time.
Thanks for all of your help and suggestions. I'm off to work on another one.
Thanks again;
Deep Sea


Top
  Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC - 8 hours


Who is online

Users browsing this forum: No registered users and 10 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group