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 Post subject: End-to-End errors on a 3TB Seagate
PostPosted: Sun Aug 18, 2013 4:45 pm 
Klamath
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"SMART Attribute "End-to-End error" has reached threshold limit on device "ST3000DM001-1CH166".
Actual value: 99, Threshold value: 99"
I then updated the firmware and zeroed out the drive (that took almost 27 hours with DBAN). No change.

I should also note that the worst temperature difference from 100 was 64 degrees Fahrenheit, which means that at one point in the drive's life it got up to 164 F. I guess this could cause the End-to-End error, since it supposedly is a problem with the drive's cache and processor.

I first noticed the issue when I tried to clone the host OS drive with Clonezilla, and it failed due to bad sectors. viewtopic.php?f=35&t=241244


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 Post subject: Re: End-to-End errors on a 3TB Seagate
PostPosted: Sun Aug 18, 2013 6:25 pm 
Million Club - 5 Plus
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First off, that temp shown is normally in Celsius. 64°c = 147°F. Most hard drives aren't spec'd to go higher than about 55°c (131°c) for any appreciable length of time.

Second, that End-to-End error thing is quite bad, showing a controller or parity error. I hope that drive is in warranty, because it's toast, from what I've read.

http://forums.whirlpool.net.au/archive/2058522


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 Post subject: Re: End-to-End errors on a 3TB Seagate
PostPosted: Mon Aug 19, 2013 7:55 pm 
Klamath
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It's not running in RAID (just BOD), so I doubt it's a parity error. The date on the temperature was weird, since the drive wasn't plugged in on October 3rd. I'm expecting a joyless RMA process since their proprietary tests don't display the SMART results. I'm hoping these problems aren't because the board I'm using lacks SATA 3 and EFI support--seems less likely.


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 Post subject: Re: End-to-End errors on a 3TB Seagate
PostPosted: Mon Aug 19, 2013 11:50 pm 
Smithfield
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Hard drives have space reserve in each sector for error correcting, regardless of use. And it maybe flagging that.


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 Post subject: Re: End-to-End errors on a 3TB Seagate
PostPosted: Wed Aug 21, 2013 6:53 pm 
Klamath
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LatiosXT wrote:
Hard drives have space reserve in each sector for error correcting, regardless of use. And it maybe flagging that.

I zeroed the hard drive and it's still showing the End-to-End error; wouldn't it have written over the reserve space and reset any flags?

Seagate said I would have to RMA the drive, which might mean they'll accept it.


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 Post subject: Re: End-to-End errors on a 3TB Seagate
PostPosted: Wed Aug 21, 2013 7:25 pm 
Smithfield
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joel96 wrote:
I zeroed the hard drive and it's still showing the End-to-End error; wouldn't it have written over the reserve space and reset any flags?

This reserved space is a low level thing that is handled by the drive's circuitry and you can't access it, ever.


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 Post subject: Re: End-to-End errors on a 3TB Seagate
PostPosted: Thu Sep 05, 2013 4:45 pm 
Klamath
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I sent the drive to Seagate, and had the same drive returned to me in refurbished state. The end-to-end errors were no longer present in the DiskCheckup SMART diagnostics, and there haven't been any abnormal incidents with Clonezilla.


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