Quantcast

Maximum PC

It is currently Sat Dec 20, 2014 4:56 pm

All times are UTC - 8 hours




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Mozilla Firefox Keeps Crashing
PostPosted: Tue Feb 26, 2013 3:45 pm 
Sharptooth
Sharptooth
User avatar

Joined: Fri Aug 18, 2006 11:31 pm
Posts: 457
Location: West Point
Hi guys,

So as of late firefox continually crashes and submits reports here is the latest Crash ID:

Crash ID: bp-8a92ccde-d5b1-4fdf-b1bc-4c7b32130226

Any suggestions would be appreciated.

I have Mcafee antivirus, and have tried multiple things to try and fix it.


Top
  Profile  
 
 Post subject: Re: Mozilla Firefox Keeps Crashing
PostPosted: Tue Feb 26, 2013 3:49 pm 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5533
Crash ID isn't very helpful to us, since we probably don't have access to Mozilla's crash report repo. So here's what you can provide:

  • Memory and CPU usage at before the time of crash (this means constantly monitoring Task Manager)
  • # of tabs open
  • Websites you're willing to divulge that you go to
  • Add-ons

Also make sure that Firefox, your add-ons, and all plug-ins (Java, Flash, etc) are up to date. Actually start with this first.


Top
  Profile  
 
 Post subject: Re: Mozilla Firefox Keeps Crashing
PostPosted: Wed Feb 27, 2013 10:39 pm 
Klamath
Klamath
User avatar

Joined: Mon Jul 25, 2005 6:32 pm
Posts: 206
Mine was doing the same thing. Did it so much I got used to Chrome. Then one day after several months of using Firefox and mostly Chrome I did a re-install of the OS. Firefox hasn't crashed since then. I had sent report after report to the Firefox team without a reply. I still use both browsers today.

PS: When I was troubleshooting the problem I even tried it without any plugins or addons.


Top
  Profile  
 
 Post subject: Re: Mozilla Firefox Keeps Crashing
PostPosted: Sat Mar 02, 2013 4:37 pm 
Million Club - 5 Plus*
Million Club - 5 Plus*
User avatar

Joined: Sun Sep 12, 2004 6:37 pm
Posts: 4745
Location: In the monkey's litterbox
Here's the crash report: https://crash-stats.mozilla.com/report/ ... 7b32130226

It appears to be bug 836263 which indicates that the Giant Savings extension is causing the crash. Try disabling that extension if you have it installed.


Top
  Profile  
 
 Post subject: Re: Mozilla Firefox Keeps Crashing
PostPosted: Tue Mar 05, 2013 7:54 am 
8086
8086

Joined: Mon Mar 04, 2013 3:29 am
Posts: 1
try disabling your ad ons one by one ,one of those is creating the issuepokies


Top
  Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 8 hours


Who is online

Users browsing this forum: No registered users and 10 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group

© 2014 Future US, Inc. All rights reserved.