Which electronics company has good customer service anyways? It's probably the secret to Apple's success.
Don't be bringing apple into this conversation.
I've had bad CS with apple for simple stuff that took them weeks to figure out and I shouldn't need to make an appointment to bring a stupid computer to the store and say "fix it", then leave and then come back when its done. Shit, for the price on some mac's that I've worked on, they should come to me instead of me lugging a 60lb+ aluminum block around. Almost everyone I know who had macs fail on them had the annoying thing to deal with their stupid genius'.
And the annoying thing is that they drop support of older models as soon as they can, then when you bring it in to fix, they tell you to just upgrade and not fix the issue... What? You want me to just replace a 10k workstation that's only a few years old by dropping another 10k and look at me like its the best advice that you can give? They pulled that card on my old boss last year when his 30" apple cinema "died", brought it in and said they couldn't fix it so they sold him a brand new 27" display instead.
But he couldn't use it out of the box because its a mini display port, not the dvi that he needed. So he went back and they looked at him like he's stupid, then made the case that he should either upgrade his machine that had a display port (and they suggested a $1k quadro card) or just replace the entire computer (like they tried to pull on me before with a different system). He ended up going elsewhere and got an active display-port to hdmi adapter like I told him to... but when I saw him 3 months later, I fixed the 30" within 30 mins by opening the breakout controller box and made sure all the cables were secure.
I rate them below Dell honestly and I've had great success with dell... at least here in the states. If you want GOOD customer service, look at EVGA. Shit, they still cover an 8800gts. And they are a blast to work with. XFX is about the same. Honestly, there's a lot of other companies that have great CS.
I have a gaming system from 7 years ago
Whats your point? I have gaming systems 2x older than you that still work to this day...