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 Post subject: Windows Live
PostPosted: Wed Apr 13, 2011 7:41 am 
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Joined: Mon Sep 20, 2004 9:24 am
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Location: West Valley City, UT
Hello Folks,

I write here to vent my frustration at Windows Live. I have had an account with them for over 6 years, and recently, it has been compromised 4 times in the past three months. I have changed my password multiple times, and now, if I go through the process of resetting it again, I ultimately get to a page saying my account is blocked. I then can get to a page where it will email me a 9 digit (I think it's 9) code to reset the account. I have only one other email tied to Hotmail (as an alternate email thing) and I went through that about 6 tries before I gave up for the night. Now, I can't even get past that stupid "your account has been blocked" page, it forever loops back to, "we're sorry, we need you to log in again." I'm using Firefox 4 Portable, and AVG Internet 2011 is running strong. I don't know what to do, as I wouldn't mind getting back into my Hotmail, if only to retrieve some contacts and saved messages, and perhaps to navigate to the "close my account" page. I have Googled for a customer service department, but found many reports that Microshit offers no phone or email direct support for Hotmail. What is there to do? I know of the 365 day auto kill of the Windows Live ID, but that is not helpful to me. WHY THE HELL DOES MICROSOFT NOT HAVE A FUCKING LIVE PERSON (READ: PHONE NUMBER TO GET HELP) TEAM TO HELP WITH ONE OF THEIR PRODUCTS?

(Apologies for the yelling and the cursing.)

JNTK


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 Post subject: Re: Windows Live
PostPosted: Mon Apr 18, 2011 6:20 pm 
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Joined: Sun Apr 03, 2005 12:49 pm
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Location: Kansas City, KS
Try doing it in a different browser (like Internet Explorer since it is a Microsoft product). It may not properly support Firefox 4 right now.


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 Post subject: Re: Windows Live
PostPosted: Tue Apr 19, 2011 10:04 am 
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Well, it worked, and I'm going to export my contacts, block list, and save some of my messages, then close the frikken account.


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