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Logun
 Post subject: Threw Out My CD
PostPosted: Fri Oct 22, 2010 4:56 pm 
Little Foot
Little Foot

Joined: Wed Mar 31, 2010 11:21 am
Posts: 116
I was cleaning up and must have chucked my Windows 7 CD. It's already installed and all that goodness but I love having it for future cleansings.

I've looked through MS's web site and have not been able to find a link to DL Win 7. Can some one point me in the right direction please? I assume they must have one akin to their XP DL's no?

This isn't it is it? http://store.microsoft.com/help/iso-tool

Cheers!
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furball146
 Post subject: Re: Threw Out My CD
PostPosted: Sat Oct 23, 2010 11:00 am 
Bitchin' Fast 3D Z8000
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There's a trial of the enterprise version, but I doubt that'll help you any...

Which version do you have and exactly where did you get it from?
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Logun
 Post subject: Re: Threw Out My CD
PostPosted: Sat Oct 23, 2010 12:45 pm 
Little Foot
Little Foot

Joined: Wed Mar 31, 2010 11:21 am
Posts: 116
Home premium 64bit. Computer was bought just pre-Windows 7 through Dell so I got the free upgrade.
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furball146
 Post subject: Re: Threw Out My CD
PostPosted: Sat Oct 23, 2010 1:10 pm 
Bitchin' Fast 3D Z8000
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Seems more logical to just to contact Dell for replacement media rather then downloading a different version from MS's site...

Bear in mind, that OEM releases are a little different in regards to licensing (although the end result is the same).
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Logun
 Post subject: Re: Threw Out My CD
PostPosted: Sat Oct 23, 2010 1:11 pm 
Little Foot
Little Foot

Joined: Wed Mar 31, 2010 11:21 am
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hmmm never thought they would actually send out another disc. I will do that though and see what they say. Thanks!
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Jipstyle
 Post subject: Re: Threw Out My CD
PostPosted: Sun Oct 24, 2010 3:17 pm 
Java Junkie
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Of course they will... you paid for a license, not a CD.

You can also bring your COA to any MS reseller and they'll provide you with new media.
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Logun
 Post subject: Re: Threw Out My CD
PostPosted: Sun Oct 24, 2010 3:29 pm 
Little Foot
Little Foot

Joined: Wed Mar 31, 2010 11:21 am
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Sorry what's COA?

And by authoised MS reseller do you mean any big box store like Futureshop (in Canada here)
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hackman2007
 Post subject: Re: Threw Out My CD
PostPosted: Sun Oct 24, 2010 4:40 pm 
Malware specialist
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Logun wrote:
Sorry what's COA?

And by authoised MS reseller do you mean any big box store like Futureshop (in Canada here)


A COA is proof that you own the license, it lists the product key. It looks something like This.

You might have some difficulty getting media from a reseller though, most people want to sell, not just give.
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Logun
 Post subject: Re: Threw Out My CD
PostPosted: Sun Oct 24, 2010 4:42 pm 
Little Foot
Little Foot

Joined: Wed Mar 31, 2010 11:21 am
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k cool thanks I have both the receipt from Dell and that sticker is on the laptop too so I'll just bring that along.

Thanks!
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Logun
 Post subject: Re: Threw Out My CD
PostPosted: Wed Nov 10, 2010 9:50 am 
Little Foot
Little Foot

Joined: Wed Mar 31, 2010 11:21 am
Posts: 116
Jipstyle wrote:
Of course they will... you paid for a license, not a CD.

You can also bring your COA to any MS reseller and they'll provide you with new media.


Sadly it seems no they won't


Quote:
Thank you for contacting Dell Online Customer Care. I understand from your email that you wish to recieve the installation CDs as you have lost them. I regret to know that you have lost the installation CDs. I would like to inform you that we are unable to send you the replacement CDs. I sincerely apologize for the inconvenience caused to you. I would request you to contact our Sales Department on the number 1-800-387-5752 ext 8056 to purchase the CDs. They will be glad to assist you. For future queries please contact our online customer care center at http://support.dell.ca. Sincerely,Manish KumarDell Inc.Ca_canadacs@dell.com
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Jipstyle
 Post subject: Re: Threw Out My CD
PostPosted: Wed Nov 10, 2010 2:03 pm 
Java Junkie
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Logun wrote:
Jipstyle wrote:
Of course they will... you paid for a license, not a CD.

You can also bring your COA to any MS reseller and they'll provide you with new media.


Sadly it seems no they won't


Quote:
Thank you for contacting Dell Online Customer Care. I understand from your email that you wish to recieve the installation CDs as you have lost them. I regret to know that you have lost the installation CDs. I would like to inform you that we are unable to send you the replacement CDs. I sincerely apologize for the inconvenience caused to you. I would request you to contact our Sales Department on the number 1-800-387-5752 ext 8056 to purchase the CDs. They will be glad to assist you. For future queries please contact our online customer care center at http://support.dell.ca. Sincerely,Manish KumarDell Inc.Ca_canadacs@dell.com


Please read my post.

Bring your MS COA to an MS reseller and they will replace the media.

I am shocked by the horrible grammar in that response, though. They usually do a better job of writing their stock replies.

Dell charges for the service because the Dell CDs are custom installs tailored to their PCs and laptops.
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Logun
 Post subject: Re: Threw Out My CD
PostPosted: Wed Nov 10, 2010 3:07 pm 
Little Foot
Little Foot

Joined: Wed Mar 31, 2010 11:21 am
Posts: 116
That's what I found interesting too was that the original CD was not a "Dell" CD - it was a Windows 7 CD with no Dell markings on it at all.

I wouldn't really want a Dell D as it's all loaded with crapware anyways. I was really hoping for one of the same that I got, but oh well. Pay the price for my carelessness.
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Flipper
 Post subject: Re: Threw Out My CD
PostPosted: Thu Dec 02, 2010 9:14 am 
Willamette
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Joined: Sat Jul 03, 2004 6:19 am
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Nice job genius! If you have an OEM machine you can call them up and they can send you another disk. If it is retail you have two choices. Buy another copy or create a system image of your computer so if the HDD dies or gets corrupted you can restore the OS back.
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