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 Post subject: IS there any good virus scanners out there?
PostPosted: Sun May 04, 2014 10:22 am 
Little Foot
Little Foot

Joined: Thu Apr 03, 2014 9:34 pm
Posts: 122
Location: Portage, IN
Please see my original post IRT a virus scanner: http://www.maximumpc.com/forums/viewtopic.php?f=6&t=243249
Ok, this is ridiculous. Is there any Virus software out there that doesn't try to do something to screw up ones internet/computer experience?
I finally got around ton re-installing AVG onto my new SSD. After installing it I start getting all these blank pop up adds on chrome. They are blank because adblock is blocking them. I contacted AVG and they confirmed it is adware but in no way could explain why this was all installed by AVG. I also noticed that I started having problems similar to what I had before on my other drive but could not find any reason why it was happening. I have a post somewhere on these foums about a stutter problem (1 second computer freeze times). My computer didn't stutter but I would close a program and it would look like it was closed but it was still opened in task manager, so that when I tried to open it again it would not open unless I shut it down through task manager.

Anyway, the AVG customer care had to send me special instructions to uninstall this "adware" that the AVG installer installed.

Note that I first went to the AVG website and used that download link to install AVG (I would enter my license later). There must have been 8 "special offers" I had to opt out of in the installation process. I cancelled the installation process at one point because I found the original email. Even though I cancelled the installation, AVG still installed some kind of media player (of whcih would not uninstall and I had to use Revo uninstaller to remove) and the adware.

At this point I am wondering if it is AVG that caused all the problems I have had in my other drive and if it is the cause of the problems my mom is having on her computer.

Is there anywhere or anyone that does extensive testing on virus scanners and what they install? BTW, I don't trust Avast either as it installed other programs I have no use for without asking me if I wanted them. Avast also created a conflict with AVG.
So is there a virus scanner that works great and can be trusted?
Bruce


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 Post subject: Re: IS there any good virus scanners out there?
PostPosted: Sun May 04, 2014 10:38 am 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5540
I use a combination of Avast and Malwarebytes, they both play nice. And to be honest, AV software should be a safety net, not a front-line defense. But you have to give and take. Do you want protection? You need to let it access more services which could inadvertently screw things up.

http://www.av-test.org/en/home/ supposedly does independent reviews on AV software, but I'd take it with a grain of salt.

Prevention is better than protection. If you must run suspect software or websites, use Sandboxie or a VM.


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 Post subject: Re: IS there any good virus scanners out there?
PostPosted: Sun May 04, 2014 10:48 am 
Little Foot
Little Foot

Joined: Thu Apr 03, 2014 9:34 pm
Posts: 122
Location: Portage, IN
I'm not running any suspect software, unless AVG is considered suspect.

At this point I don't want to fork out any more cash for another virus scanner. I had malwarebytes, but the license ran out.
I discovered the virus or adware is called mediaplayerplus, no spaces as with the spaces it is another different problem......
Ok I tried installing malwarebytes but apparently the site I downloaded it from is not a malwarebytes site. It looked like the site. I found it doing a google search and I installed it. Unfortunately nothing showed up in my control panel programs after installation. So I did another search and found what I think is the correct site. I installed an ran malwarebytes it found three items of note that were not malware but probably adware. Only now I have to worry about what the first false malwarebytes installed on my computer.

This is ridiculous. I just wasted 3 or 4 hrs trying to remove this crap. It shouldn't be this difficult.

Bruce


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 Post subject: Re: IS there any good virus scanners out there?
PostPosted: Sun May 04, 2014 8:58 pm 
Team Member Top 250
Team Member Top 250

Joined: Sat May 11, 2013 9:05 am
Posts: 552
Location: Sittin' downtown at the railway station, one toke over the line.
Are you using the infected PC to search and download? Some malware will re-direct your searches and/or return bogus results. I've never had a problem with Avast!, so I'm a little confused as to what other programs you're talking about that came with it. I don't recall any other crap being bundled with the download. If there was and it's a legit installer you should be able to opt out of anything else. As for Avast and AVG having a conflict, you shouldn't run more than one active scanner at a time. I'm going to give you some links so that it's for sure the right web site. I still wouldn't use the infected computer for it, though. If you have to use that machine, use it in safe mode.

http://www.avast.com/en-us/download-software Avast
https://www.malwarebytes.org/downloads/ Malwarebytes
http://www.eset.com/us/download/free-trial/ Eset
http://www.eset.com/us/online-scanner/ Eset Online scanner
http://www.kaspersky.com/virus-scanner Kaspersky
http://malwaretips.com/blogs/mediaplayerplus-virus-removal/ A removal guide for "mediaplayerplus". I'm not familiar with this site, but it looks OK.

I left the whole URL for each site so you can see if you're getting redirected. Copy and paste if you have to.
Hopefully, that will do you.
I put Avast because it's some of the best free protection you can get.
Eset generally scores well. There is a free trial.
Kaspersky is supposed to be good, too (I'm just a little wary of the founder).


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 Post subject: Re: IS there any good virus scanners out there?
PostPosted: Mon May 05, 2014 10:54 pm 
Little Foot
Little Foot

Joined: Thu Apr 03, 2014 9:34 pm
Posts: 122
Location: Portage, IN
I got rid if everything from what I can tell. No more pop ups and the PC is running at top speed (SSD). AVG had me download this special root scanner. I ran the scan and had to send in the text file to them so they could determine what to do. When I called them later on the phone they said my issue was a priority, that was Sunday. I haven't heard from them since. But After getting off the phone with them was when I did an internet search and was able to take care of the problem(s) myself. At least I believe I did. Neither Malwarebytes nor AVG has found anything else since then.

I am not sure why the AVG installer from their website would install all that adware, and then start installing them even though I opted out. And I am sure it was their website as I had it bookmarked from when I first ordered from them last summer.


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 Post subject: Re: IS there any good virus scanners out there?
PostPosted: Wed May 07, 2014 11:16 pm 
Little Foot
Little Foot

Joined: Thu Apr 03, 2014 9:34 pm
Posts: 122
Location: Portage, IN
Update: Still no response from AVG on the issue above.


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