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 Post subject: dvd rom not detected in win 7-need help
PostPosted: Tue May 17, 2011 6:22 am 
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Joined: Sun Mar 07, 2010 2:51 am
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HI
m on windows 7 64 bit home premium..out of a sudden m having this problem of windows not detecting my dvd rom..Its a writable dvd rom but when i insert any dvd it doesnt read it and says insert a disk.. i went to the disk management section and found out there theres NO dvd rom or anything there...surprisingly its missing....
an anybdy plzzz help me to create a dvd rom or something....
would be really really grateful!
thank you for reading!

shashwat


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 Post subject: Re: dvd rom not detected in win 7-need help
PostPosted: Tue May 17, 2011 5:22 pm 
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May be a software issue; may be a hardware issue.

Before we get into that... how's it look in Device Manager?
In devmgmt, find the DVD drive, and open its Properties sheet. Is it in an error state ('device cannot start')? If yes, what error code (and text) is displayed there?


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 Post subject: Re: dvd rom not detected in win 7-need help
PostPosted: Tue May 17, 2011 5:34 pm 
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Joined: Sun Mar 07, 2010 2:51 am
Posts: 11
cup wrote:
May be a software issue; may be a hardware issue.

Before we get into that... how's it look in Device Manager?
In devmgmt, find the DVD drive, and open its Properties sheet. Is it in an error state ('device cannot start')? If yes, what error code (and text) is displayed there?


Thnx so much for replyn...
It says "this device is working properly"


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 Post subject: Re: dvd rom not detected in win 7-need help
PostPosted: Tue May 17, 2011 6:53 pm 
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I would start with the UpperFilters / LowerFilters fix that's described here:
http://support.microsoft.com/kb/982116

Give that a go, and see how it works. If it doesn't fix it, the worst that it could do is 'break' some functionality of certain third-party apps (usually disc-mastering or burning apps.) But, those don't work on that PC ATM, anyways... ;)


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 Post subject: Re: dvd rom not detected in win 7-need help
PostPosted: Tue May 17, 2011 7:44 pm 
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Joined: Sun Mar 07, 2010 2:51 am
Posts: 11
cup wrote:
I would start with the UpperFilters / LowerFilters fix that's described here:
http://support.microsoft.com/kb/982116

Give that a go, and see how it works. If it doesn't fix it, the worst that it could do is 'break' some functionality of certain third-party apps (usually disc-mastering or burning apps.) But, those don't work on that PC ATM, anyways... ;)


Haha
Actually i already have done that..didnt resolve the issue...
:(


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 Post subject: Re: dvd rom not detected in win 7-need help
PostPosted: Tue May 17, 2011 7:49 pm 
8086
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Joined: Sun Mar 07, 2010 2:51 am
Posts: 11
shashwat wrote:
cup wrote:
I would start with the UpperFilters / LowerFilters fix that's described here:
http://support.microsoft.com/kb/982116

Give that a go, and see how it works. If it doesn't fix it, the worst that it could do is 'break' some functionality of certain third-party apps (usually disc-mastering or burning apps.) But, those don't work on that PC ATM, anyways... ;)


Haha
Actually i already have done that..didnt resolve the issue...
:(


Just clarifying-the laugh was for the last line of ur msg and not the whole suggestion...
On reading it a second time i realised that it cud mean either things :P


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 Post subject: Re: dvd rom not detected in win 7-need help
PostPosted: Wed May 18, 2011 4:28 am 
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How about if you uninstall it from within device manager and then reboot and let windows find it and reinstall it.


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 Post subject: Re: dvd rom not detected in win 7-need help
PostPosted: Sun Jun 19, 2011 6:16 pm 
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Joined: Fri Sep 03, 2010 8:46 pm
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I had this exact problem. i fixed it by checking the cables for the dvd rom. it plugged in the cables all the way and everything. long story short, the power cable i was using was staring to go bad. i would check these things.


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