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 Post subject: PLEASE HELP :) Laptop DVD drive issues... I'd love some help
PostPosted: Wed Jun 18, 2008 11:35 am 
8086
8086

Joined: Mon Nov 19, 2007 5:09 pm
Posts: 90
Hey guys!

Just bought a new gateway M-Series laptop about a month ago, and I have a problem...

It doesn't recognize my dvd drive would be the best way I could describe it. I'm Running windows 64bit.

So when I go into the bios, I can set the boot priority to the dvd drive, so it sees that its there, but when I go to my computer it doesn't show my dvd drive... (maybe it doesn't in vista?? (sorry, I'm new to vista))

And when I put in any game it says please insert the dvd into drive E:, and restart the application.

So basically my games don't see the cd in the drive.

This could be a small, easy to fix error, or a huge problem.

Any help would be GREAT, because I can't just take it back to bestbuy, I'm in europe on vacation.

THANKS A LOT!


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 Post subject:
PostPosted: Sun Jul 13, 2008 9:44 am 
8086
8086
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Joined: Sun Jul 13, 2008 9:22 am
Posts: 9
Would you tell us the name of the drive, please! (You should find it on top of the drive when you take it out of the laptop.)


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 Post subject:
PostPosted: Tue Jul 15, 2008 9:58 am 
8086
8086

Joined: Thu Dec 27, 2007 2:26 pm
Posts: 18
Go Start > Control Panel > Administrative Tools > Computer Management.

Once in Computer Management, click on Disk Management and see if the DVD drive is listed in the information that pops up a few seconds later. If it shows up there, it may or may not have a drive letter associated. See if anything else is listed as Drive E. You may have to change drive letters on the various disks to get things working right (right click the disks listed on the very left and not the partitions, and choose Change Driver Letter or Path).

If it doesn't show up there, then you'll have to check the Device Manager to see if it shows up there at all under detected CD and DVD drives. If not, Windows isn't finding it for some reason.

Bottom line, we'll need more info from you. Hope this helps.


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