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 Post subject: Trying to get the MCE remote control to work on Vista
PostPosted: Sat Sep 12, 2009 11:00 am 
Little Foot
Little Foot

Joined: Thu Jun 02, 2005 4:00 pm
Posts: 136
Location: Honolulu, Hawaii
My system is a 32-bit Vista Ultimate, turning my pc into an HTPC.
I bought a MCE Remote Control device from Newegg and this is the device: http://anywareus.com/products/misc/gpir02bk.html

I understood that upon installing this remote, Vista was suppose to provide the driver and make it work but in my case it doesn't recoginize it and asking for the driver for it. The Anyware website provide no drivers at all.

Viewing the Device Manager, under Other devices listed "eHome Infrared Transceiver" and "Unknown device", both indicated with (!) mark.

I got this because it supposedly Certified for Windows Vista but now it sound like a joke to me.

Anybody got hints, tips or solutions to this issue?


Last edited by sheenobi on Sun Sep 13, 2009 12:16 pm, edited 1 time in total.

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 Post subject:
PostPosted: Sat Sep 12, 2009 12:14 pm 
Team Member
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Joined: Sat Apr 21, 2007 6:57 am
Posts: 1147
I am confused, you bought a remote control device and the GP-IR20, it is supposed to come with the remote and the receiver. Have you tried to click on the :!: and tell it to go on the internet to update the drivers? What happens when you try that.


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 Post subject:
PostPosted: Sat Sep 12, 2009 6:53 pm 
Million Club [PC]*
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Location: Motor City, folding for Mom
Quote:
wth is eHome Infrared Transceiver?
That would be a Media Center (aka eHome) IR remote transceiver (receiver/transmitter.)
In other words, that's what your remote receiver should be listed as in Device Manager.

Have you tried:
- disconnecting and reconnecting the receiver?
- another USB port?
- rebooting?
- disconnecting any other USB devices that you have (this includes internal card readers), and reconnecting the receiver?
- updating your chipset and/or USB controller drivers?

What's the reason (code xx, and description) that Device Manager gives for the errors?


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 Post subject:
PostPosted: Sun Sep 13, 2009 12:05 pm 
Little Foot
Little Foot

Joined: Thu Jun 02, 2005 4:00 pm
Posts: 136
Location: Honolulu, Hawaii
nsvander: Yes, it included everything as you mentioned. When I clicked on the :!: , the Device status tells me:

This device is not configured correctly. (Code 1)
There is no driver selected for the device information set or element.
To reinstall the drivers for this device, click Reinstall Driver.


And I did try reinstalling the driver numerous time, ending up going in a loop.

cup: I had tried all t/s tips before my post. What really don't make sense is to be plugging in and out of every USB ports available. The only usb device hooked up to my system is the infrared receiver/transceiver. And chipset and USB drivers are in the latest versions.


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